Operations Service Manager

Welcome to Burlington Stores, where fashion meets value! We are currently seeking a highly motivated and experienced Operations Service Manager to join our team. As an Operations Service Manager, you will play a crucial role in ensuring the smooth and efficient operation of our stores. Your exceptional leadership skills and operational knowledge will be key in delivering a great customer experience while maintaining the highest standards of operational excellence. If you are passionate about retail, have a strong attention to detail, and thrive in a fast-paced environment, we want to hear from you!

1. Oversee and manage the day-to-day operations of the store, including inventory management, customer service, and employee scheduling.
2. Develop and implement operational procedures and processes to ensure efficiency and productivity.
3. Train and supervise a team of store associates to ensure they are delivering excellent customer service and adhering to company policies and procedures.
4. Monitor and analyze store performance metrics to identify areas for improvement and implement strategies to increase sales and reduce costs.
5. Maintain a high level of store cleanliness and organization to create a welcoming and visually appealing shopping environment.
6. Collaborate with other store managers and corporate teams to develop and execute strategic plans for the store.
7. Ensure compliance with all safety and security protocols to protect the well-being of employees and customers.
8. Handle customer inquiries and complaints in a timely and professional manner, always striving to provide a positive shopping experience.
9. Conduct regular store audits to ensure all operational standards are being met, including but not limited to cash management, stock levels, and promotional displays.
10. Stay up-to-date on industry trends and best practices in retail operations to continuously improve processes and drive business growth.

According to JobzMall, the average salary range for a Operations Service Manager in San Bernardino, CA, USA is $76,000 - $120,000 per year. This range can vary depending on factors such as the industry, company size, and level of experience. Additionally, bonuses and benefits may also be included in the overall compensation package.

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.