Burlington Stores

Operations Service Manager

Burlington Stores

San Diego, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

"Are you a dynamic leader with a passion for driving operational excellence? If so, we have an exciting opportunity for you! Burlington Stores is seeking a highly motivated Operations Service Manager to join our team. In this role, you will play a crucial part in managing and optimizing our store operations to ensure an exceptional shopping experience for our customers. If you have a proven track record of success in operations management, a strong focus on customer service, and the ability to lead and develop a team, we want to hear from you. Join us at Burlington Stores and take your career to the next level!"

  1. Lead and oversee all aspects of store operations to ensure efficiency, productivity, and profitability.
  2. Develop and implement strategies to optimize store operations and drive operational excellence.
  3. Monitor and analyze key performance indicators to identify areas for improvement and implement solutions.
  4. Manage and train a team of store associates to deliver exceptional customer service and uphold company standards.
  5. Ensure compliance with company policies and procedures, as well as local, state, and federal regulations.
  6. Collaborate with cross-functional teams to streamline processes and improve overall operations.
  7. Identify and resolve any operational issues or challenges that may arise.
  8. Create and maintain operational budgets and manage expenses to drive profitability.
  9. Develop and maintain positive relationships with vendors and suppliers to ensure timely and cost-effective delivery of products.
  10. Stay current on industry trends and best practices to continuously improve store operations.
  11. Foster a positive and inclusive work environment that motivates and empowers team members to achieve their full potential.
  12. Communicate effectively with senior management and provide regular updates on store operations and performance.
  13. Handle any escalated customer or employee concerns with professionalism and resolve issues in a timely manner.
  14. Uphold company values and foster a culture of excellence, teamwork, and continuous improvement.
Where is this job?
This job is located at San Diego, CA, USA
Job Qualifications
  • Strong Leadership Skills And Experience Managing A Team Of Employees.

  • Bachelor's Degree In Business Management, Operations Management, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Retail Operations Or Service Management.

  • Excellent Organizational And Problem-Solving Skills.

  • Knowledge Of Retail Operations Processes And Procedures, Including Inventory Management, Customer Service, And Store Operations.

Required Skills
  • Process Improvement

  • Project Planning

  • Vendor Management

  • Data Analysis

  • Communication

  • Time Management

  • Team Management

  • Problem Solving

  • Budget management

  • Leadership

  • Inventory Control

  • customer service

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations Service Manager in San Diego, CA, USA is between $80,000 and $120,000 per year. This range may vary depending on the specific company, years of experience, and additional skills and qualifications.

Additional Information
Burlington Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 2nd, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Burlington Stores

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.

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