Operations Service Manager

As Operations Service Manager at Burlington Stores, you will be responsible for leading store execution, driving customer service, and ensuring a positive store experience. We are looking for an experienced and motivated individual who can solve problems, identify opportunities, and develop relationships with key stakeholders. The successful candidate should have at least 5 years of operations or retail management experience, strong leadership and organizational skills, and a passion for helping customers and leading teams. The ideal candidate should also have a demonstrated ability to develop and mentor team members, and a strong knowledge of store operations and merchandising processes.This is a critical role in our organization, and the successful candidate will have a direct impact on our customer service and store performance. If you are an experienced and passionate operations professional, we want to hear from you!

Responsibilities:

1. Lead store execution and ensure that all store operations are running smoothly and efficiently.
2. Develop and maintain relationships with key stakeholders to ensure a positive store experience.
3. Identify opportunities for improvement and develop strategies to increase customer satisfaction.
4. Develop and mentor team members, providing guidance and feedback to ensure they reach their full potential.
5. Manage store operations and merchandising processes, including inventory control, budgeting, and scheduling.
6. Analyze store performance data to identify areas of improvement and develop action plans accordingly.
7. Ensure that safety and security policies and procedures are adhered to in the store.
8. Analyze customer feedback and take action to address any concerns or complaints.
9. Oversee the hiring, training, and development of store personnel.
10. Manage store budgets and financial reporting.

According to JobzMall, the average salary range for a Operations Service Manager in Tampa, FL, USA is $46,000 to $74,000. The salary range is dependent on the company, the industry, the manager’s experience, and other factors such as the size of the team managed and company performance.

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.