Application Support Specialist

At Burlington Stores, we are looking for an Application Support Specialist to join our growing team. In this role, you will provide technical assistance to ensure the smooth running of our internal applications. We are looking for an individual who is highly motivated, customer service-oriented, and has the technical know-how to assist users and troubleshoot system issues. If you are a problem solver with a passion for technology, this is the job for you!To be successful in this role, you'll need to have an Associate's degree in Computer Science or a related field, and 3+ years of experience in a technical support role. Additionally, you must have experience working with various database systems and a strong understanding of cloud computing. Additionally, excellent communication and customer service skills are essential for this role. If you are looking for an opportunity to work in a fast-paced, innovative environment, this is the job for you!

Responsibilities:

1. Provide technical support and guidance to users of internal applications.
2. Troubleshoot and resolve technical issues that arise with internal applications.
3. Monitor system performance and ensure optimal operation of internal applications.
4. Maintain knowledge of various database systems and cloud computing technologies.
5. Utilize customer service skills to respond quickly and effectively to customer inquiries.
6. Create and maintain documentation related to system performance and usage.
7. Develop and implement strategies to improve system performance and reliability.
8. Test new software versions and patches prior to deployment.
9. Identify and prioritize technical issues and escalate them when necessary.
10. Stay up to date on industry trends and advancements in technology.

According to JobzMall, the average salary range for a Application Support Specialist in Edgewater Park, NJ 08010, USA is $41,000 - $78,000 per year. The exact salary will depend on the experience and qualifications of the individual.

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.