Freedom Boat Club - Dock Master at Tarpon Springs Island Ave, FL
"Are you passionate about the ocean and all things boating? Do you have a knack for organization and a love for customer service? Look no further, because we have the perfect opportunity for you! Freedom Boat Club is seeking a Dock Master at our Tarpon Springs Island Ave location in Brunswick, FL. As the Dock Master, you will play a vital role in ensuring our members have a seamless and enjoyable boating experience. If you thrive in a fast-paced, dynamic environment and have a strong attention to detail, we want to hear from you. Join our team and become a part of the growing community at Freedom Boat Club!"
- Manage daily operations of the dock, including but not limited to boat launching, docking, fueling, and maintenance.
- Greet and assist members and guests with exceptional customer service, ensuring a positive and enjoyable experience.
- Maintain a clean and organized dock, ensuring the safety and security of all boats and equipment.
- Monitor weather and water conditions to ensure safe boating practices.
- Communicate effectively with members and staff regarding boat availability, reservations, and any changes or updates.
- Perform routine inspections and maintenance on boats and equipment, reporting any issues to management.
- Keep accurate records of boat usage, reservations, and maintenance logs.
- Train and supervise dock staff, ensuring all employees adhere to company policies and procedures.
- Assist with administrative tasks, such as inventory management, scheduling, and member inquiries.
- Adhere to all safety regulations and emergency procedures, ensuring the safety of all members and staff.
- Continuously seek to improve the overall member experience and provide suggestions for process improvements.
- Act as a brand ambassador for Freedom Boat Club, promoting the company and its services to potential members.
- Stay up-to-date on boating regulations, safety protocols, and industry trends.
- Maintain a positive and professional attitude while representing the company at all times.
- Assist with special events and promotions as needed.
- Work collaboratively with other team members to ensure a seamless and efficient operation.
- Handle and resolve member complaints or concerns in a timely and professional manner.
- Adhere to all company policies and procedures, including safety protocols and dress code.
- Attend meetings and training sessions as required by management.
- Perform other duties as assigned by management to support the overall success of the company.
Experience In Marina Operations: The Ideal Candidate For The Dock Master Position At Freedom Boat Club - Tarpon Springs Island Ave Should Have At Least 2 Years Of Experience In Marina Operations. This Includes Knowledge Of Boat Handling, Docking Procedures, And Maintenance Of Docks And Facilities.
Customer Service Skills: As The Dock Master, You Will Be The Main Point Of Contact For Members And Guests At The Marina. Therefore, Excellent Customer Service Skills Are Essential. The Ideal Candidate Must Be Able To Communicate Effectively, Handle Customer Complaints, And Provide Exceptional Service To Ensure Member Satisfaction.
Strong Organizational Skills: The Dock Master Will Be Responsible For Coordinating Boat Rentals, Managing Reservations, And Ensuring The Smooth Operation Of The Marina. Therefore, Strong Organizational Skills Are A Must. The Candidate Should Be Able To Multitask, Prioritize Tasks, And Maintain Accurate Records.
Knowledge Of Safety Regulations: The Safety Of Members And Guests Is Of Utmost Importance At Freedom Boat Club. The Dock Master Should Have A Thorough Understanding Of Safety Regulations And Procedures For Boat Rentals And Docking. This Includes Knowledge Of Boating Laws, Safety Equipment, And Emergency Procedures.
Team Management Experience: The Dock Master Will Oversee A Team Of Dockhands And Other Staff Members At The Marina. The Ideal Candidate Should Have Previous Experience In Team Management, Including Scheduling, Training, And Performance Evaluations. This Will Ensure The Smooth Operation Of The Marina And A Positive Work Environment For All Employees.
Communication Skills
Time Management
Organizational Skills
customer service
First Aid
Teamwork
Boat Handling
Problem-Solving
Navigation
Safety Protocols
Dock Maintenance
Watercraft
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Freedom Boat Club - Dock Master at Tarpon Springs Island Ave, FL in Tarpon Springs, FL, USA is $35,000 to $45,000 per year. However, this range can vary based on factors such as experience, location, and the specific responsibilities of the role.
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Brunswick Corporation, formerly known as the Brunswick-Balke-Collender Company, is an American corporation that has been developing, manufacturing and marketing a wide variety of products since 1845. Today, Brunswick has more than 13,000 employees operating in 24 countries.
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