As a Mainframe Technical Support Engineer at Broadcom, you will be responsible for providing end-to-end technical support for our customers’ mainframe systems and networks. We are looking for someone with strong technical knowledge and experience with mainframe systems, and excellent communication and customer service skills. If you have the technical expertise and customer service skills needed to provide the highest level of technical support, then this position is for you!
Excellent Interpersonal And Communication Skills
Strong Knowledge Of Mainframe Technologies
Including Ibm Z/Os
Cics
Cobol
Jcl
Db
And Ims
Proficiency In Troubleshooting
Problem Analysis
And Resolution
Knowledge Of It Service Management
Ability To Analyze And Resolve Complex Technical Problems Quickly And Accurately
Thorough Understanding Of Computer Hardware And Software
Ability To Work Well With A Team
Proven Experience In Customer Service
Documentation
Security
Networking
Troubleshooting
Scheduling
Debugging
Scripting
Storage
Automation
installation
Performance tuning
Batch Processing
Command-Line Interface
Backups
Restores
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Mainframe Technical Support Engineer is between $45,000 and $80,000 per year. This salary range can vary depending on the experience and qualifications of the individual, as well as the size and location of the employer.
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Broadcom Inc. is an American designer, developer, manufacturer and global supplier of a wide range of semiconductor and infrastructure software products, Broadcom's product portfolio serves the data center, networking, software, broadband, wireless, and storage and industrial markets.
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