Customer Portfolio Manager, Broadcom Software

Welcome to Broadcom, a global leader in technology innovation! We are currently seeking a highly skilled and motivated individual to join our team as a Customer Portfolio Manager for our software division. As a Customer Portfolio Manager, you will play a crucial role in managing relationships with our key customers, ensuring their satisfaction and driving revenue growth. We are looking for someone who is passionate about building and maintaining strong partnerships, has a deep understanding of the software industry, and is able to effectively manage multiple accounts. If you are a results-driven individual with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity at Broadcom.

1. Develop and maintain strong relationships with key customers to ensure their satisfaction and drive revenue growth.
2. Serve as the main point of contact for assigned accounts, addressing any inquiries or concerns in a timely and professional manner.
3. Collaborate with sales and product teams to identify opportunities for upselling and cross-selling within the customer portfolio.
4. Monitor and analyze customer performance and provide regular reports to management, identifying areas for improvement and implementing strategies to increase customer retention.
5. Stay up-to-date with industry trends and developments to better understand customer needs and provide relevant solutions.
6. Conduct regular business reviews and meetings with customers to discuss their business goals and develop strategic plans to achieve them.
7. Ensure timely delivery of products and services to customers, working closely with internal teams to resolve any issues or delays.
8. Track and manage customer contracts, renewals, and pricing negotiations.
9. Act as an advocate for customers within the company, communicating their feedback and needs to relevant teams.
10. Continuously strive to improve customer satisfaction and overall customer experience.
11. Maintain accurate and up-to-date records of all customer interactions and transactions.
12. Adhere to company policies and procedures, as well as industry regulations, while interacting with customers.
13. Act as a brand ambassador for Broadcom, representing the company and its values in all customer interactions.

According to JobzMall, the average salary range for a Customer Portfolio Manager, Broadcom Software in Legacy Dr, Plano, TX, USA is $120,000-$140,000 per year. This salary range can vary based on factors such as the individual's experience, skills, and the specific job responsibilities within the company.

Broadcom Inc. is an American designer, developer, manufacturer and global supplier of a wide range of semiconductor and infrastructure software products, Broadcom's product portfolio serves the data center, networking, software, broadband, wireless, and storage and industrial markets.