NOC Engineer

386 Park Avenue South, Park Ave S, New York, NY 10016, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

This is an integral job function within the NOC that ensures the overall production site health and the performance of core customer facing journeys. This role will help maintain total site awareness, detecting metric and service deviations, monitoring changes, and proactively identifying potential issues and resolving before they escalate to customer impacting levels. Support key production facing services and maintain a world class customer experience. Troubleshoot critical problems through applications, systems, clouds, and networks. Spring into action during customer-impacting events and lead a team to quickly solve the problem. Operate across organizational boundaries to protect our customers, their data, and the availability of all Box services. Build tools and processes to improve manageability, observability, resiliency and time to restore service for critical incidents.

Where is this job?

This job is located at 386 Park Avenue South, Park Ave S, New York, NY 10016, USA

Job Qualifications

Experience working in virtualized environments and cloud implementations
Incident management in a large scale, high uptime environment
Flexibility to work shift model
3+ years of large-scale production operations or reliability engineering experience

Required Skills

Python
Networking
Incident Management
DNS
AWS
Kubernetes
GCP
Shell scripts
Centos
RedHat
Effective Time Management

Soft Skills

Process Improvement
written communication
Adaptability
Verbal Skills
Multi-tasking
Detail oriented and highly organized

Compensation

According to JobzMall, the average salary range for a NOC Engineer in 386 Park Avenue South, Park Ave S, New York, NY 10016, USA is $60,000 to $85,000 per year. The salary range may vary depending on the experience and qualifications of the engineer.

Additional Information

Box is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedAugust 30th, 2021

Apply BeforeApril 11th, 2026

This job posting is from a verified source.

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