Box

Engineering Manager, Site Reliability

Box

Redwood City, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Box! We're a cloud content management and collaboration platform, dedicated to helping businesses securely store, access, and share their valuable information. As we continue to grow and scale, we're seeking a talented and experienced Engineering Manager to join our Site Reliability team. In this role, you will be responsible for leading a team of engineers and ensuring the reliability and performance of our systems and services. To be successful in this position, you must have a strong technical background, excellent leadership skills, and a passion for driving continuous improvement. If you're ready to take on a challenging and rewarding role at a dynamic and innovative company, we'd love to hear from you. Read on for more details on the qualifications and responsibilities for this role.

  1. Lead and manage a team of engineers within the Site Reliability department.
  2. Ensure the reliability, availability, and performance of Box's systems and services.
  3. Create and implement processes and procedures to continuously improve the reliability and performance of our systems.
  4. Monitor and analyze system metrics to identify potential issues and proactively address them.
  5. Collaborate with cross-functional teams, including product and infrastructure teams, to identify and resolve system issues.
  6. Develop and maintain a deep understanding of Box's technology stack and architecture.
  7. Mentor and coach team members to help them grow and develop their skills.
  8. Work closely with the engineering leadership team to set goals, prioritize projects, and allocate resources.
  9. Stay up-to-date with industry best practices and trends in site reliability and share knowledge with the team.
  10. Foster a culture of collaboration, innovation, and continuous improvement within the team.
  11. Manage and optimize the team's budget and resources.
  12. Lead incident response and post-incident reviews to identify root causes and implement preventative measures.
  13. Communicate effectively with stakeholders, including executives, to provide updates on the team's progress and any potential risks or issues.
  14. Identify and implement tools and technologies to improve the team's efficiency and effectiveness.
  15. Continuously evaluate and improve the team's processes and procedures to ensure they align with industry standards and best practices.
Where is this job?
This job is located at Redwood City, CA, USA
Job Qualifications
  • Bachelor's Degree In Computer Science, Engineering, Or A Related Field.

  • Minimum Of 5 Years Experience In A Leadership Role, Preferably As An Engineering Manager Or Site Reliability Engineer.

  • Strong Understanding Of Software Development And System Administration Principles.

  • Experience With Cloud Computing Platforms, Such As Aws Or Azure.

  • Excellent Communication And Collaboration Skills, With The Ability To Lead And Mentor A Team.

Required Skills
  • Quality Assurance

  • Communication Skills

  • Project Management

  • Budget management

  • Agile Methodology

  • Performance optimization

  • Team Leadership

  • Risk assessment

  • Collaboration

  • Problem-Solving

  • Resource allocation

  • Technical Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Engineering Manager, Site Reliability in Redwood City, CA, USA is $170,000-$200,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry.

Additional Information
Box is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 21st, 2024
Apply BeforeApril 11th, 2026
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About Box

Box, Inc., based in Redwood City, California, is a cloud content management and file sharing service for businesses.

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