Boston Scientific

Tech Sales Service Manager, RhythmCARE

Boston Scientific

Portland, OR, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a driven and customer-focused individual with a passion for technology and sales? Look no further! RhythmCARE, a division of Boston Scientific, is seeking a highly skilled and motivated Tech Sales Service Manager to join our team in providing top-notch service and support to our clients. In this role, you will have the opportunity to utilize your technical expertise and leadership skills to drive sales and ensure exceptional customer satisfaction. We are seeking a candidate who possesses strong communication and problem-solving abilities, as well as a proven track record in sales. If this sounds like you, we encourage you to apply and become a part of our dynamic and innovative team!

  1. Manage and lead a team of tech sales service representatives to ensure excellent service and support for clients.
  2. Utilize technical expertise to troubleshoot and resolve complex customer issues.
  3. Develop and implement strategies to drive sales and meet or exceed sales goals.
  4. Continuously analyze market trends and customer needs to identify opportunities for growth.
  5. Foster strong relationships with clients to ensure high levels of customer satisfaction and retention.
  6. Train and mentor team members to enhance their sales and customer service skills.
  7. Collaborate with cross-functional teams to develop and implement new products and services.
  8. Monitor and report on key performance metrics to track sales and customer service success.
  9. Stay up-to-date on industry developments and competition to inform sales strategies.
  10. Communicate regularly with upper management to provide updates on team performance and sales progress.
  11. Develop and maintain a positive and professional working environment for the team.
  12. Handle escalations and customer complaints in a timely and effective manner.
  13. Travel to client sites as needed to provide in-person support and build relationships.
  14. Maintain accurate records of customer interactions and sales activities.
  15. Continuously seek opportunities for process improvement and implement changes to enhance efficiency and customer satisfaction.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Bachelor's Degree In Business, Marketing, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience In Sales Or Account Management In The Healthcare Or Medical Device Industry.

  • Strong Communication And Presentation Skills, With The Ability To Effectively Communicate Technical Information To Both Internal And External Stakeholders.

  • Proven Track Record Of Achieving Sales Targets And Building Strong Customer Relationships.

  • Knowledge Of Crm Systems And Experience With Data Analysis And Reporting.

Required Skills
  • Communication Skills

  • Project Management

  • Data Analysis

  • Account Management

  • Negotiation skills

  • Customer Relations

  • Team Leadership

  • Problem-Solving

  • Sales Strategy

  • Time

  • Technical Knowledge

  • Product Training

Soft Skills
  • Communication

  • Customer Service

  • Leadership

  • Time management

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Resilience

Compensation

According to JobzMall, the average salary range for a Tech Sales Service Manager, RhythmCARE in Portland, OR, USA is $75,000-$85,000 per year. However, this can vary depending on factors such as experience, education, and company size. Some companies may also offer additional benefits and bonuses that can increase the overall salary.

Additional Information
Boston Scientific is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 7th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Boston Scientific

Boston Scientific Corp. engages in the development, manufacture and marketing of medical devices that are used in interventional medical specialties. Its products and technologies are used to diagnose or treat medical conditions, including heart, digestive, pulmonary, vascular, urological, women's health and chronic pain conditions.

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