Customer Service Representative

Deliver a world-class experience to Boosted customers, including fielding incoming questions from customers and prospects via live chat, email and phone at a high volume. Identify service related issues, help customers with advanced troubleshooting and utilize multi-tasking skills to resolve issues in a timely fashion. Manage support tickets, process orders, returns, deal with one-offs, etc. Keep track of key issues and develop new programs to better the experience for customers. Gain customer trust and respect by establishing and maintaining effective relationships. Contribute to the development of new customer experience programs continually set Boosted apart (e.g. reaching out to new customers, following up with influencers, etc.).

According to JobzMall, the average salary range for a Customer Service Representative in 82 Pioneer Way, Mountain View, CA 94041, USA is $18.50 to $23.00 per hour.

Boosted is an American manufacturer of electric skateboards and is on a mission to make cities feel smaller, campuses more accessible, and commutes more enjoyable with high-quality electric skateboards & scooters.