BNP Paribas

Cash Customer Analyst

BNP Paribas

Co. Dublin, Ireland
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly analytical and detail-oriented individual with a passion for delivering exceptional customer service? BNP Paribas is seeking a Cash Customer Analyst to join our team and play a critical role in our cash management operations. In this position, you will be responsible for managing and analyzing customer transactions, ensuring accuracy and compliance, and providing excellent support to our valued clients. If you possess excellent problem-solving skills, a strong understanding of financial systems, and a customer-centric mindset, we invite you to apply for this exciting opportunity.

  1. Manage and analyze customer transactions to ensure accuracy and compliance with company policies and procedures.
  2. Provide excellent customer service by addressing and resolving any customer inquiries or issues in a timely and professional manner.
  3. Utilize strong problem-solving skills to identify and troubleshoot any issues or discrepancies in customer transactions.
  4. Maintain a thorough understanding of financial systems and processes to accurately analyze and interpret customer data.
  5. Collaborate with various teams and departments to ensure smooth and efficient cash management operations.
  6. Stay up-to-date on industry trends and regulations related to cash management to ensure compliance.
  7. Proactively identify areas for process improvement and implement solutions to increase efficiency and effectiveness.
  8. Communicate with clients to gather and clarify requirements, and provide regular updates on the status of their transactions.
  9. Ensure timely and accurate reporting of customer transactions to management and other stakeholders.
  10. Uphold a customer-centric mindset in all interactions and strive to exceed customer expectations.
  11. Adhere to all company policies, procedures, and ethical standards.
  12. Maintain accurate and organized records of all customer transactions and related documentation.
  13. Participate in training and development opportunities to enhance skills and knowledge in cash management operations.
  14. Perform other duties and tasks as assigned by management.
Where is this job?
This job is located at Co. Dublin, Ireland
Job Qualifications
  • Bachelor's Degree In Finance, Accounting, Economics, Or A Related Field.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients And Internal Stakeholders.

  • Minimum Of 2-3 Years Of Experience In Financial Analysis Or Customer Service Role.

  • Strong Analytical Skills With The Ability To Interpret And Report On Financial Data.

  • Knowledge Of Banking Products And Services, Particularly In The Area Of Cash Management.

Required Skills
  • Financial Analysis

  • Data Analysis

  • Communication

  • Attention to detail

  • Cash Management

  • customer service

  • Reporting

  • Compliance

  • Risk assessment

  • Problem-Solving

  • Fraud detection

  • Excel proficiency

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Cash Customer Analyst in Co. Dublin, Ireland is between €30,000 to €40,000 per year. However, this can vary depending on factors such as the specific company, the candidate's level of experience, and any additional skills or qualifications they may possess. Additionally, some companies may offer additional benefits such as bonuses or commission.

Additional Information
BNP Paribas is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 24th, 2025
Apply BeforeJune 9th, 2026
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About BNP Paribas

BNP Paribas SA engages in the provision of banking and financial services. It operates through the following main businesses: Retail Banking and Services and Corporate and Institutional Banking. The Retail Banking and Services business includes domestic markets and international financial services. The Corporate and Institutional Banking comprises of corporate banking, global markets, and securities services.

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