Customer Service Representative

At BlueCross BlueShield of South Carolina, we are looking for a highly reliable and motivated Customer Service Representative to join our team. Our ideal candidate is a great communicator, has strong problem-solving abilities, and is passionate about helping our customers. The successful individual will have at least one year of customer service experience, be proficient in Microsoft Office Suite, and have a positive attitude. If you are a team player who is eager to help customers and make a difference, we invite you to apply for this position.

Responsibilities of a Customer Service Representative at BlueCross BlueShield of South Carolina:

1. Provide excellent customer service to all customers, including answering inquiries, resolving problems, and providing information.
2. Utilize strong problem-solving abilities to troubleshoot customer issues and come up with effective solutions.
3. Develop strong relationships with customers to ensure satisfaction and repeat business.
4. Monitor customer feedback and make adjustments to ensure customer satisfaction.
5. Remain up-to-date on company products and services.
6. Follow up with customers to ensure satisfaction.
7. Perform data entry tasks and maintain accurate records of customer interactions.
8. Utilize Microsoft Office Suite to generate reports and documents.
9. Follow company policies and procedures.
10. Participate in team meetings and training sessions.

According to JobzMall, the average salary range for a Customer Service Representative in Goose Creek, SC, USA is $28,000 to $38,000 per year. The specific salary will depend on the employer, the individual's experience, and the local job market.

BlueCross BlueShield of South Carolina is an independent licensee of the Blue Cross and Blue Shield Association. BlueCross serves 21.5 million people through private business and government contracts.