Customer Service Representative

Are you a customer service master looking to add value in an established yet evolving organization? BlueCross BlueShield of South Carolina is currently hiring a Customer Service Representative to join our team. We are looking for a motivated, customer-centric individual with a passion for providing excellent service.The ideal candidate should possess a customer service attitude with a commitment to resolving customer issues in a timely manner. To succeed in this role, you must have excellent communication and organizational skills, and be capable of multitasking and managing competing priorities. We are looking for an individual who is self-motivated, detail-oriented, and passionate about delivering exceptional customer service.If you have the skills and experience we’re looking for, apply now and join our team!

Responsibilities:

• Provide exceptional customer service to customers of BlueCross BlueShield of South Carolina
• Respond to customer inquiries in a timely and accurate manner
• Ensure customer satisfaction by providing accurate information and solutions to customer inquiries
• Proactively identify and resolve customer issues
• Maintain a positive attitude and professional demeanor in all customer interactions
• Demonstrate excellent communication and organizational skills
• Multitask and manage competing priorities
• Utilize customer service software and databases to record customer interactions
• Follow up with customers to ensure a positive customer experience

According to JobzMall, the average salary range for a Customer Service Representative in Charleston, SC, USA is $25,000 to $42,000 per year. This range can vary depending on the experience and qualifications of the individual.

BlueCross BlueShield of South Carolina is an independent licensee of the Blue Cross and Blue Shield Association. BlueCross serves 21.5 million people through private business and government contracts.