Support Engineer (Supply Chain Planning)

Blue Yonder, Inc. is seeking an experienced Support Engineer (Supply Chain Planning) with a passion for problem-solving and helping customers. In this role, you will provide world-class technical services and support for our Supply Chain Planning solutions, ensuring customer satisfaction and the smooth operation of our systems. To succeed in this role, you must have a strong knowledge of software development and testing, as well as experience with supply chain planning solutions and technologies. You should also have excellent communication and customer service skills, a positive attitude, and a passion for technology. If you share our commitment to making an impact on the world of supply chain planning and believe you have the qualifications we’re looking for, we’d love to hear from you.

Responsibilities:

1. Provide world-class technical services and support for Supply Chain Planning solutions in order to ensure customer satisfaction and smooth operation of systems.
2. Develop and test software applications for Supply Chain Planning solutions.
3. Monitor performance of Supply Chain Planning systems and provide necessary maintenance and troubleshooting.
4. Assist customers with using Supply Chain Planning technologies and provide technical support.
5. Analyze customer feedback and provide suggestions for improvement.
6. Identify and report any Supply Chain Planning system issues.
7. Respond to customer inquiries in a timely and professional manner.
8. Develop and maintain positive customer relationships.
9. Remain up-to-date on the latest technologies and trends in Supply Chain Planning.

According to JobzMall, the average salary range for a Support Engineer (Supply Chain Planning) in Dallas, TX, USA is between $60,000 and $90,000 per year. This range varies depending on experience and qualifications.

JDA Software Group, Inc. is an American software and consultancy company, providing supply chain management, manufacturing planning, retail planning, store operations and collaborative category management solutions headquartered in Scottsdale, Arizona.