Technical Account Manager - Research
Are you a passionate problem-solver with a strong background in technical research? Do you thrive in fast-paced environments and excel at building strong relationships with clients? If so, we have an exciting opportunity for you as a Technical Account Manager at Bloomberg. In this role, you will have the opportunity to work with cutting-edge technology and collaborate with top researchers and industry experts to provide unparalleled support to our clients. We are seeking a highly skilled and motivated individual who is dedicated to delivering exceptional customer service and has a deep understanding of technical research. Join our dynamic team and take your career to the next level!
- Serve as the primary point of contact for clients, building and maintaining strong relationships to ensure their satisfaction and success with Bloomberg products and services.
- Utilize technical expertise and knowledge of Bloomberg products to troubleshoot and resolve complex technical issues for clients.
- Conduct thorough research and analysis to provide timely and accurate solutions to client inquiries and technical issues.
- Collaborate with cross-functional teams, including researchers and industry experts, to deliver comprehensive and innovative solutions to clients.
- Proactively identify and address potential issues or areas for improvement, working with internal teams to implement solutions and enhance the client experience.
- Stay up-to-date on industry trends and developments, sharing insights and best practices with clients to help them optimize their use of Bloomberg products.
- Develop and deliver training and educational materials to clients, ensuring they are equipped with the knowledge and skills to effectively utilize Bloomberg products.
- Monitor and track client usage and engagement, providing regular reports and recommendations for optimizing their experience and usage.
- Represent Bloomberg at industry events and conferences, showcasing our products and services and networking with potential and existing clients.
- Continuously strive to exceed client expectations and contribute to the growth and success of the Technical Account Management team.
Strong Knowledge Of Financial Markets And Products: A Technical Account Manager At Bloomberg Must Possess A Deep Understanding Of Financial Markets And Products, Including Equities, Fixed Income, Derivatives, And Commodities. This Knowledge Is Essential For Effectively Supporting And Advising Clients On Their Research Needs.
Technical Expertise: As A Technical Account Manager, Candidates Should Have A Strong Technical Background And Be Proficient In Using Bloomberg's Software, Systems, And Tools. This Includes An Understanding Of Coding Languages, Databases, And Data Analysis Techniques.
Excellent Communication And Relationship-Building Skills: The Role Of A Technical Account Manager Requires Frequent Interaction With Clients, Both In-Person And Remotely. Therefore, Candidates Must Have Exceptional Communication Skills And The Ability To Build Strong Relationships With Clients In Order To Understand Their Needs And Provide Effective Solutions.
Problem-Solving And Analytical Abilities: Technical Account Managers Must Be Able To Think Critically And Quickly Troubleshoot And Solve Complex Technical Problems For Clients. They Should Also Possess Strong Analytical Skills To Understand And Interpret Data To Provide Valuable Insights And Recommendations To Clients.
Project Management Experience: Technical Account Managers Are Responsible For Managing Multiple Projects And Initiatives For Clients, Such As Implementing New Solutions Or Providing Training. Therefore, Candidates Should Have Prior Experience In Project Management And Be Able To Effectively Prioritize And Manage Their Workload.
Project Management
Data Analysis
Communication
customer service
Relationship Management
Research skills
Team collaboration
Problem-Solving
Software Proficiency
Technical Expertise
Market Knowledge
Training And Coaching
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Technical Account Manager - Research in Skillman, Montgomery, NJ 08558, USA is between $85,000 to $120,000 per year. This may vary depending on the specific job responsibilities, level of experience, and company. Some companies may also offer additional benefits such as bonuses and stock options.
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Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day.
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