Bloomberg

Senior Technical Account Manager

Bloomberg
London, UK
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly skilled and driven individual with a passion for technology and customer success? Are you looking for a challenging and dynamic role in a fast-paced environment? Look no further, as Bloomberg is currently seeking a Senior Technical Account Manager to join our team. As a Senior Technical Account Manager, you will play a crucial role in ensuring the success of our clients by providing technical expertise and building strong relationships. If you have experience in client-facing roles and possess a strong technical background, we encourage you to apply for this exciting opportunity.

  1. Build and maintain strong relationships with clients to understand their technical needs and provide effective solutions.
  2. Serve as the main point of contact for clients, managing all technical aspects of their account.
  3. Provide technical expertise and guidance to clients, helping them to optimize and maximize the use of our products.
  4. Work closely with cross-functional teams to troubleshoot and resolve technical issues for clients.
  5. Act as a liaison between clients and our internal teams, advocating for clients’ needs and ensuring timely and efficient resolution of any technical issues.
  6. Develop and maintain a deep understanding of our products and services, staying up-to-date with new features and functionalities.
  7. Conduct product training and demos for clients to ensure they are utilizing our products to their full potential.
  8. Monitor and analyze clients’ usage and performance data to identify areas for improvement and make recommendations for optimization.
  9. Collaborate with Sales and Account Management teams to identify and pursue new business opportunities with existing clients.
  10. Stay updated on industry trends and best practices to provide insights and recommendations to clients.
Where is this job?
This job is located at London, UK
Job Qualifications

  • Strong Technical Background: A Senior Technical Account Manager At Bloomberg Should Possess A Deep Understanding Of The Company's Products, Services, And Technical Processes. They Should Have A Strong Background In Computer Science, Engineering, Or A Related Field.

  • Extensive Experience In Client Management: This Role Requires Excellent Communication And Relationship-Building Skills. A Senior Technical Account Manager Should Have A Proven Track Record Of Successfully Managing And Retaining High-Value Clients.

  • Leadership Skills: As A Senior Member Of The Team, This Role Requires The Ability To Lead And Mentor Other Technical Account Managers. The Ideal Candidate Should Have Experience In Managing And Developing A Team Of Technical Professionals.

  • Problem-Solving And Troubleshooting Skills: A Senior Technical Account Manager Should Be Able To Quickly Identify And Resolve Complex Technical Issues For Clients. They Should Have A Strong Analytical Mindset And The Ability To Think Critically And Creatively To Find Solutions.

  • Financial Acumen: Bloomberg Is A Financial Technology Company, And The Senior Technical Account Manager Should Have A Good Understanding Of Financial Markets, Products, And Services. They Should Be Able To Communicate Effectively With Clients On Financial Matters And Provide Insights And Recommendations Based On Market Trends And Data.

Required Skills

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Account Management

  • Communication

  • Time Management

  • Product knowledge

  • Relationship Building

  • Team Leadership

  • Problem-Solving

  • Client management

  • Technical Expertise

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Senior Technical Account Manager in London, UK is between £65,000 to £90,000 per year. However, this can vary based on factors such as the specific industry, the size and type of company, and the individual's level of experience and qualifications. Some Senior Technical Account Managers may also receive bonuses, commissions, and other benefits in addition to their base salary.

Additional Information
Bloomberg is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 22nd, 2025
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Bloomberg

Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day.

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