Bloomberg

Data Technical Support Representative

Bloomberg
Singapore
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Hello there! Are you a tech-savvy problem solver with a passion for data? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we have an exciting opportunity for you as a Data Technical Support Representative at Bloomberg. In this role, you will be a critical member of our global support team, providing technical assistance to our clients who rely on our data products for their business decisions. We are looking for individuals who possess strong analytical skills, excellent communication abilities, and a deep understanding of data and its applications. If you are ready to take on a challenging and rewarding role, we encourage you to apply for this position.

  1. Provide technical support to clients using Bloomberg's data products.
  2. Troubleshoot and resolve technical issues related to data products.
  3. Communicate effectively with clients to understand their needs and concerns.
  4. Collaborate with global support team members to develop solutions and share knowledge.
  5. Analyze data and identify trends to proactively address potential issues.
  6. Stay updated on industry trends and developments related to data and technology.
  7. Continuously improve and optimize data support processes.
  8. Document and report client inquiries, issues, and resolutions.
  9. Provide excellent customer service and maintain positive relationships with clients.
  10. Assist in training and onboarding new team members.
  11. Adhere to company policies and procedures.
  12. Maintain confidentiality and security of client data.
  13. Prioritize and manage multiple tasks in a fast-paced environment.
  14. Contribute to the overall success and growth of the data support team.
  15. Act as a subject matter expert on Bloomberg's data products and services.
Where is this job?
This job is located at Singapore
Job Qualifications

  • Strong Technical Knowledge And Troubleshooting Skills: A Data Technical Support Representative At Bloomberg Must Possess A Deep Understanding Of Data Management Systems, Databases, And Programming Languages, Along With The Ability To Identify And Resolve Complex Technical Issues.

  • Excellent Communication Skills: As A Liaison Between The Technical Team And Clients, A Data Technical Support Representative Must Have Excellent Verbal And Written Communication Skills To Effectively Convey Technical Information And Instructions To Non-Technical Users.

  • Customer Service Orientation: Bloomberg's Data Technical Support Representative Must Have A Customer-Centric Mindset And Be Able To Provide Timely And Effective Solutions To Customer Issues While Maintaining A High Level Of Professionalism And Customer Satisfaction.

  • Attention To Detail And Problem-Solving Abilities: The Role Of A Data Technical Support Representative Requires Strong Attention To Detail And Critical Thinking Skills To Identify And Troubleshoot Technical Issues Quickly And Efficiently.

  • Experience In Data Management Or Financial Services Industry: While Not Necessarily A Requirement, Having Prior Experience In Data Management Or The Financial Services Industry Can Be Beneficial In Understanding The Complex Data Systems And Workflows Used At Bloomberg, Allowing For A Quicker Learning Curve And Better Support For Clients.

Required Skills

  • Data Analysis

  • Communication

  • Problem Solving

  • Database Management

  • customer service

  • Network troubleshooting

  • Technical Documentation

  • SQL query writing

  • System Monitoring

  • Technical Troubleshooting

  • Data Integrity

  • Software Configuration

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Data Technical Support Representative in Singapore is between $3,000 to $5,500 SGD per month. However, this can vary depending on factors such as experience, company size, and location. Some companies may also offer additional benefits such as bonuses, commission, and healthcare benefits. It is best to research the specific company and industry to get a more accurate salary estimate.

Additional Information
Bloomberg is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 22nd, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Bloomberg

Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day.

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