Customer Support Representative Graduate Program (Japanese Speaker)

Welcome to the world of Bloomberg! We are seeking highly motivated individuals to join our Customer Support Representative Graduate Program, specifically for Japanese speakers. As a Customer Support Representative, you will be the first point of contact for our clients, providing exceptional support and building strong relationships. We are looking for candidates who are passionate about delivering excellent customer service and have a strong understanding of the Japanese language and culture. If you are a recent graduate with a desire to learn and grow within a dynamic and global organization, we encourage you to apply for this exciting opportunity.

1. Serve as the first point of contact for clients, responding to inquiries and providing exceptional customer support.
2. Build and maintain strong relationships with clients by understanding their needs and providing timely and effective solutions.
3. Utilize Japanese language skills to communicate effectively with Japanese-speaking clients.
4. Demonstrate a strong understanding of Japanese culture and customs in order to effectively communicate and build relationships with clients.
5. Continuously strive to provide excellent customer service and exceed expectations.
6. Participate in training and development programs to enhance knowledge and skills related to customer support and the company's products and services.
7. Act as a brand ambassador for Bloomberg, representing the company's values and mission to clients.
8. Collaborate with cross-functional teams to ensure efficient and effective resolution of client issues.
9. Stay up-to-date on industry trends and developments to provide informed and relevant support to clients.
10. Contribute to a positive and collaborative team environment, promoting a culture of continuous learning and improvement.
11. Take ownership of customer inquiries and work to resolve issues efficiently and effectively.
12. Maintain accurate records of customer interactions and track customer satisfaction.
13. Identify opportunities for process improvements and suggest solutions to enhance the customer support experience.
14. Adhere to company policies and procedures at all times.
15. Embrace a dynamic and global work environment, demonstrating adaptability and flexibility.

According to JobzMall, the average salary range for a Customer Support Representative Graduate Program (Japanese Speaker) in Singapore is between SGD $3,000 to $4,000 per month. However, this can vary depending on the company, location, and level of experience. Some companies may offer a higher salary for candidates with advanced language skills or relevant experience in customer support.

Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day.