Bloomberg

Bloomberg Technical Support Specialist (Spanish or Portuguese Speaker) - Financial Solutions

Bloomberg
London, UK
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a tech-savvy problem solver with a passion for the financial industry? Look no further! Bloomberg is seeking a highly motivated Technical Support Specialist fluent in Spanish or Portuguese to join our Financial Solutions team. In this role, you will provide top-notch technical support to our global client base, ensuring their success in utilizing our cutting-edge financial software. We are looking for someone who is customer-focused, detail-oriented, and has a strong understanding of the financial market. If you thrive in a fast-paced environment and have a knack for troubleshooting, we want to hear from you!

  1. Provide technical support to Bloomberg's global client base using the latest financial software.
  2. Troubleshoot and resolve complex technical issues in a timely and efficient manner.
  3. Maintain a high level of customer satisfaction by delivering excellent customer service.
  4. Utilize strong problem-solving skills to identify and resolve issues for clients.
  5. Act as a subject matter expert on Bloomberg's financial software and keep up-to-date with industry trends and updates.
  6. Communicate technical information and solutions to clients in a clear and concise manner.
  7. Collaborate with cross-functional teams to resolve customer issues and provide feedback on product improvements.
  8. Ensure all client inquiries and issues are properly documented and tracked in the system.
  9. Conduct regular follow-ups with clients to ensure their technical issues are resolved and they are satisfied with the resolution.
  10. Continuously strive to improve the customer experience by identifying areas for improvement and implementing solutions.
  11. Stay up-to-date with training and development to enhance technical skills and knowledge of the financial industry.
  12. Fluent in Spanish or Portuguese to effectively communicate with clients in those languages.
  13. Adhere to company policies and procedures while maintaining confidentiality of client information.
  14. Work in a fast-paced environment and adapt to changing priorities and demands.
  15. Maintain a positive attitude and demonstrate a strong work ethic.
Where is this job?
This job is located at London, UK
Job Qualifications

  • Fluency In Spanish Or Portuguese: As A Technical Support Specialist For Bloomberg's Financial Solutions, Proficiency In Spanish Or Portuguese Is Essential In Order To Effectively Communicate With Clients In Their Preferred Language.

  • Technical Knowledge And Troubleshooting Skills: The Ideal Candidate Should Have A Strong Understanding Of Financial Markets And Products, As Well As Experience With Troubleshooting Technical Issues. This Includes Proficiency In Sql And Other Programming Languages.

  • Excellent Communication And Customer Service Skills: The Role Of A Technical Support Specialist Requires Constant Interaction With Clients, So Strong Communication And Customer Service Skills Are Crucial. The Ability To Explain Complex Technical Issues In A Clear And Concise Manner Is Also Important.

  • Prior Experience In Financial Services: Candidates Should Have A Background In The Financial Industry, Whether Through Academic Studies Or Professional Experience. This Will Provide A Foundation For Understanding The Needs And Challenges Of Bloomberg's Clients.

  • Ability To Work Well Under Pressure: The Financial Markets Are Fast-Paced And Constantly Changing, So The Ability To Work Well Under Pressure And Handle High-Stress Situations Is Essential For A Technical Support Specialist At Bloomberg. This Includes Being Able To Prioritize And Multitask Effectively.

Required Skills

  • Troubleshooting

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Analytical Thinking

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Technical Knowledge

Soft Skills

  • Communication

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Bloomberg Technical Support Specialist (Spanish or Portuguese Speaker) - Financial Solutions in London, UK is £35,000 to £50,000 per year. This may vary depending on factors such as experience, skills, and qualifications.

Additional Information
Bloomberg is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 22nd, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
See an issue with this job? Report it to us

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

Upload
About Bloomberg

Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day.

Frequently asked questions
More Jobs From Bloomberg

View All Bloomberg jobs

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started