Bloomberg Technical Support Specialist (Japanese Speaker) - Financial Solutions
Welcome to Bloomberg, where innovation and cutting-edge technology meet financial excellence. We are seeking a highly skilled and Japanese-speaking Technical Support Specialist to join our team and provide exceptional technical support for our Financial Solutions clients. If you have a passion for technology and a keen understanding of the financial industry, then we want you on our team. As a Technical Support Specialist at Bloomberg, you will have the opportunity to work with top-tier financial professionals and contribute to the success of our clients. Join us and be a part of our dynamic and fast-paced environment, where your skills and expertise will be valued and nurtured.
- Provide exceptional technical support to clients using Bloomberg Financial Solutions in a timely and efficient manner.
- Troubleshoot and resolve technical issues related to Bloomberg software and hardware, ensuring minimal disruption to client operations.
- Communicate with clients in a professional and courteous manner, addressing their concerns and providing thorough explanations of technical solutions.
- Stay updated on the latest developments in Bloomberg technology and the financial industry to provide accurate and relevant support to clients.
- Collaborate with cross-functional teams to identify and resolve complex technical issues.
- Document and track all client interactions and technical solutions in a timely and accurate manner.
- Conduct thorough and proactive analysis of client systems to identify and address potential issues before they arise.
- Assist in the testing and implementation of new Bloomberg products and updates.
- Train and educate clients on the use of Bloomberg technology and provide ongoing support and guidance.
- Continuously strive to improve client satisfaction and retention by providing exceptional technical support and building strong relationships with clients.
Fluency In Japanese: The Primary Qualification For This Role Is Fluency In Japanese, As The Technical Support Specialist Will Be Responsible For Providing Support To Bloomberg Clients In Japan. This Includes Being Able To Communicate Effectively In Both Written And Spoken Japanese.
Strong Understanding Of Financial Markets: In Order To Effectively Support Clients In The Financial Industry, The Technical Support Specialist Must Have A Strong Understanding Of Financial Markets And Products. This Includes Knowledge Of Securities, Derivatives, And Other Financial Instruments.
Technical Proficiency: As A Technical Support Specialist, Proficiency In Various Technical Skills Is Essential. This Includes Knowledge Of Operating Systems, Networks, Databases, And Programming Languages. The Ability To Troubleshoot And Resolve Technical Issues Is Also Important.
Customer Service Skills: The Role Of A Technical Support Specialist Is To Provide Exceptional Service To Bloomberg Clients. This Requires Strong Customer Service Skills, Including The Ability To Communicate Clearly And Effectively, Manage Client Expectations, And Handle Difficult Situations With Professionalism.
Team Player: Bloomberg Operates In A Fast-Paced And Dynamic Environment, And The Technical Support Specialist Will Work Closely With Other Team Members To Provide Comprehensive Support To Clients. A Strong Team Player With The Ability To Collaborate And Communicate Effectively Is Essential For Success In This Role.
Data Analysis
Communication
Time Management
Multitasking
customer service
Teamwork
Problem-Solving
Technical Troubleshooting
Financial Markets
Software Support
Language Proficiency (Japanese)
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Networking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Bloomberg Technical Support Specialist (Japanese Speaker) - Financial Solutions in London, UK is £35,000 to £45,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company and location.
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