BJC HealthCare

Unit Secretary - Emergency Services

BJC HealthCare

St. Louis, MO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At BJC HealthCare, we are dedicated to providing exceptional care to our patients and creating a positive work environment for our employees. We are currently seeking a Unit Secretary to join our Emergency Services team. This role is essential to the efficient operation of our emergency department and requires strong organizational and communication skills. If you are a detail-oriented individual with a passion for serving others, we encourage you to apply for this fulfilling opportunity.

  1. Manage and maintain patient charts and records in an accurate and timely manner.
  2. Coordinate communication between patients, healthcare providers, and other departments within the hospital.
  3. Schedule appointments, procedures, and tests for patients.
  4. Monitor and order supplies for the emergency department.
  5. Assist with admitting and discharging patients.
  6. Ensure patient confidentiality and HIPAA compliance.
  7. Answer phone calls and direct them to the appropriate staff members.
  8. Provide exceptional customer service to patients and their families.
  9. Collaborate with nursing and medical staff to ensure smooth patient flow.
  10. Accurately transcribe physician orders and maintain patient records.
  11. Keep track of patient census and report any changes or concerns to the appropriate personnel.
  12. Assist with data entry and maintenance of electronic medical records.
  13. Participate in departmental meetings and training as required.
  14. Adhere to hospital policies and procedures.
  15. Maintain a clean and organized work area.
  16. Demonstrate a positive and professional attitude at all times.
  17. Assist with other administrative tasks as needed.
  18. Remain current on hospital and emergency department protocols and procedures.
  19. Communicate any patient or staff concerns to the appropriate department or supervisor.
  20. Ensure compliance with all safety and infection control protocols.
Where is this job?
This job is located at St. Louis, MO, USA
Job Qualifications
  • Experience In A Fast-Paced Healthcare Setting: A Unit Secretary In Emergency Services At Bjc Healthcare Should Have Prior Experience Working In A Fast-Paced Healthcare Environment, Such As An Emergency Department Or Critical Care Unit. This Will Ensure They Are Accustomed To Handling High-Stress Situations And Can Keep Up With The Demands Of The Job.

  • Knowledge Of Medical Terminology And Procedures: It Is Essential For A Unit Secretary To Have A Strong Understanding Of Medical Terminology And Procedures In Order To Accurately Transcribe Physician Orders, Communicate With Healthcare Professionals, And Maintain Patient Records.

  • Excellent Communication And Interpersonal Skills: As A Unit Secretary In Emergency Services, Strong Communication And Interpersonal Skills Are Crucial. They Will Be Responsible For Relaying Important Information To Patients, Families, And Healthcare Staff, And Must Be Able To Do So Effectively And Compassionately.

  • Organizational And Multitasking Abilities: Emergency Services Can Be A Chaotic And Unpredictable Environment, Making It Essential For A Unit Secretary To Possess Strong Organizational And Multitasking Abilities. They Will Be Responsible For Managing Multiple Tasks And Prioritizing Them Appropriately To Ensure The Smooth Operation Of The Unit.

  • Proficiency In Electronic Medical Records And Computer Skills: Bjc Healthcare Utilizes Electronic Medical Records, So Proficiency In Computer Skills And A Strong Understanding Of Emr Systems Is Necessary For A Unit Secretary In Emergency Services. This Includes The Ability To Navigate And Update Patient Records Efficiently And Accurately.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Medical Terminology

  • Computer proficiency

  • Teamwork

  • Organization

  • Prioritization

  • Record

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Unit Secretary - Emergency Services in St. Louis, MO, USA is $32,000 to $42,000 per year. This may vary depending on factors such as level of experience, education, and the specific employer.

Additional Information
BJC HealthCare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 1st, 2024
Apply BeforeJuly 20th, 2025
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About BJC HealthCare

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, serving metro St. Louis, mid-Missouri and Southern Illinois. In 1993, Barnes-Jewish Inc., an urban, academic medical center affiliated with Washington University School of Medicine; and Christian Health Services, a suburban community hospital network, merge to form BJC Health System.

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