Patient Access Rep I

Are you looking for a fulfilling career in the healthcare industry? BJC HealthCare is seeking a talented and empathetic individual to join our team as a Patient Access Rep I. In this role, you will be responsible for providing exceptional customer service and facilitating the registration and admission process for our patients. We are looking for someone with excellent communication skills, a strong attention to detail, and a passion for helping others. If you meet the qualifications listed below and are ready to make a positive impact on the lives of our patients, we encourage you to apply for this exciting opportunity.

1. Greet and assist patients in a friendly and professional manner, ensuring they feel welcomed and comfortable during the registration process.
2. Facilitate the registration and admission process for patients, including verifying insurance information and collecting necessary documents and signatures.
3. Maintain accurate and up-to-date patient records in accordance with HIPAA regulations and department policies.
4. Communicate effectively with patients, their families, and other healthcare professionals to gather necessary information and ensure a smooth admission process.
5. Provide excellent customer service by answering questions, addressing concerns, and resolving issues in a timely and compassionate manner.
6. Collaborate with other departments and team members to ensure that all patient needs are met and that processes run efficiently.
7. Adhere to all hospital and department policies and procedures, including those related to patient confidentiality and safety protocols.
8. Continuously update knowledge of insurance plans, coverage, and billing processes to accurately assist patients with inquiries.
9. Maintain a clean and organized work area, including keeping necessary supplies stocked and readily available.
10. Demonstrate a positive and caring attitude towards patients, their families, and colleagues, fostering a welcoming and inclusive environment.

According to JobzMall, the average salary range for a Patient Access Rep I in St. Louis, MO, USA is $35,000 - $47,000 per year. This may vary depending on factors such as education, experience, and specific job duties.

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, serving metro St. Louis, mid-Missouri and Southern Illinois. In 1993, Barnes-Jewish Inc., an urban, academic medical center affiliated with Washington University School of Medicine; and Christian Health Services, a suburban community hospital network, merge to form BJC Health System.