
Community Support Specialist
At BJC HealthCare, we are looking for an enthusiastic and customer-focused individual to join our team as a Community Support Specialist. In this role, you will use your excellent interpersonal skills to provide a variety of support services to our patients and their families. The ideal candidate will have a passion for helping others and a deep commitment to providing the highest quality of care.To succeed in this position, you must possess strong communication and problem-solving skills, as well as the ability to multitask and prioritize in a fast-paced environment. Additionally, you must have at least an associate’s degree in a related field, two years of experience in a healthcare setting, and a valid driver’s license. If you are looking for a meaningful role with an organization dedicated to helping others, this is a great opportunity for you.
Responsibilities:
- Provide customer service and support to patients and families
- Utilize excellent interpersonal skills to build strong relationships with patients
- Utilize strong communication and problem-solving skills to resolve customer issues
- Multi-task and prioritize tasks to meet deadlines in a fast-paced environment
- Develop and maintain an up-to-date knowledge of services and resources offered by BJC HealthCare
- Assist with administrative duties as required
- Provide transportation services for patients as needed
- Participate in community outreach and education programs
- Maintain patient confidentiality in accordance with HIPAA regulations
- Adhere to BJC HealthCare’s policies and procedures
Strong Interpersonal And Communication Skills
Ability To Work Independently And Collaboratively
Knowledge Of Social Services
Prior Experience In A Customer Service Role
Ability To Multi-Task And Prioritize Assignments
Working Knowledge Of Microsoft Office Applications
Ability To Maintain Strict Confidentiality
Demonstrated Problem-Solving And Organizational Skills
Documentation
Networking
Communication
Collaboration
Empathy
Organization
Problem-Solving
advocacy
assessment
Mediation
Interpersonal
Time-Management
Conflict-Resolution
Resource-Management
Crisis-Intervention
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Community Support Specialist in St Peters, MO, USA is between $37,984 and $49,979. This salary range can vary depending on experience, education, certifications, and other factors.
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BJC HealthCare is one of the largest nonprofit health care organizations in the United States, serving metro St. Louis, mid-Missouri and Southern Illinois. In 1993, Barnes-Jewish Inc., an urban, academic medical center affiliated with Washington University School of Medicine; and Christian Health Services, a suburban community hospital network, merge to form BJC Health System.

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