BJC HealthCare

Community Support Specialist

BJC HealthCare

St Peters, MO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At BJC HealthCare, we are looking for an enthusiastic and customer-focused individual to join our team as a Community Support Specialist. In this role, you will use your excellent interpersonal skills to provide a variety of support services to our patients and their families. The ideal candidate will have a passion for helping others and a deep commitment to providing the highest quality of care.To succeed in this position, you must possess strong communication and problem-solving skills, as well as the ability to multitask and prioritize in a fast-paced environment. Additionally, you must have at least an associate’s degree in a related field, two years of experience in a healthcare setting, and a valid driver’s license. If you are looking for a meaningful role with an organization dedicated to helping others, this is a great opportunity for you.

Responsibilities:

  1. Provide customer service and support to patients and families
  2. Utilize excellent interpersonal skills to build strong relationships with patients
  3. Utilize strong communication and problem-solving skills to resolve customer issues
  4. Multi-task and prioritize tasks to meet deadlines in a fast-paced environment
  5. Develop and maintain an up-to-date knowledge of services and resources offered by BJC HealthCare
  6. Assist with administrative duties as required
  7. Provide transportation services for patients as needed
  8. Participate in community outreach and education programs
  9. Maintain patient confidentiality in accordance with HIPAA regulations
  10. Adhere to BJC HealthCare’s policies and procedures
Where is this job?
This job is located at St Peters, MO, USA
Job Qualifications
  • Strong Interpersonal And Communication Skills

  • Ability To Work Independently And Collaboratively

  • Knowledge Of Social Services

  • Prior Experience In A Customer Service Role

  • Ability To Multi-Task And Prioritize Assignments

  • Working Knowledge Of Microsoft Office Applications

  • Ability To Maintain Strict Confidentiality

  • Demonstrated Problem-Solving And Organizational Skills

Required Skills
  • Documentation

  • Networking

  • Communication

  • Collaboration

  • Empathy

  • Organization

  • Problem-Solving

  • advocacy

  • assessment

  • Mediation

  • Interpersonal

  • Time-Management

  • Conflict-Resolution

  • Resource-Management

  • Crisis-Intervention

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Community Support Specialist in St Peters, MO, USA is between $37,984 and $49,979. This salary range can vary depending on experience, education, certifications, and other factors.

Additional Information
BJC HealthCare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 22nd, 2023
Apply BeforeSeptember 18th, 2025
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About BJC HealthCare

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, serving metro St. Louis, mid-Missouri and Southern Illinois. In 1993, Barnes-Jewish Inc., an urban, academic medical center affiliated with Washington University School of Medicine; and Christian Health Services, a suburban community hospital network, merge to form BJC Health System.

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