BJC HealthCare

Community Support Specialist

BJC HealthCare

Belleville, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

BJC HealthCare is seeking a highly motivated and customer service-oriented Community Support Specialist to join its team. In this role, you will be responsible for providing patient resources and assistance to the community. You will be a key member of our team, offering assistance and support to both internal and external stakeholders. The successful candidate must possess a strong background in customer service and the ability to manage complex situations with a professional and compassionate approach. Excellent communication and organizational skills are essential, as is the ability to work independently and as part of a team. We are looking for someone who is passionate about making a positive difference in the lives of our patients and the community. If you are organized, dependable and possess a sincere commitment to helping others, then we want to hear from you!

Responsibilites:

  1. Provide patient resources and assistance to the community.
  2. Manage complex situations with a professional and compassionate approach.
  3. Maintain excellent communication with internal and external stakeholders.
  4. Work independently and as part of a team.
  5. Deliver exceptional customer service.
  6. Utilize excellent organizational skills to meet deadlines.
  7. Ensure a positive difference in the lives of patients and the community.
  8. Follow all BJC HealthCare protocols and procedures.
  9. Participate in training and development opportunities.
  10. Ensure compliance with relevant laws and regulations.
Where is this job?
This job is located at Belleville, IL, USA
Job Qualifications
  • Excellent Interpersonal Skills

  • Strong Communication Skills

  • Ability To Work As Part Of A Team

  • Familiarity With Hipaa Regulations

  • Working Knowledge Of Community Resources

  • Ability To Connect With Diverse Individuals

  • Knowledge Of Mental Health And Substance Abuse

  • Experience With Microsoft Office Suite

Required Skills
  • Documentation

  • Networking

  • Communication

  • Accountability

  • Compassion

  • Listening

  • Teamwork

  • Empathy

  • Patience

  • Problem-Solving

  • Professionalism

  • Organizational

  • Interpersonal

  • Time-Management

  • Conflict-Resolution

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Community Support Specialist in Belleville, IL, USA is $33,000 to $37,000 per year. This range may vary depending on the experience and qualifications of the individual.

Additional Information
BJC HealthCare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 22nd, 2023
Apply BeforeSeptember 18th, 2025
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About BJC HealthCare

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, serving metro St. Louis, mid-Missouri and Southern Illinois. In 1993, Barnes-Jewish Inc., an urban, academic medical center affiliated with Washington University School of Medicine; and Christian Health Services, a suburban community hospital network, merge to form BJC Health System.

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