IT Service Desk Technician

Provide endpoint support for Windows and iOS based endpoint devices. Endpoint device troubleshooting often in non-standard and highly complex development environments. Image and deploy endpoint systems for new hires and existing users. Active Directory user and computer management. Conference room maintenance and support. Provide end user phone support for user issues and applications. Manage work load in IT Incident and Service Request queues and adhere to service levels. Provide IT-internal, end-user documentation, and training (knowledge management). Assist in production operations tasks, incidents, and service requests as needed. Coordinate with IT Supervisor and IT Operations personnel regarding escalations.

According to JobzMall, the average salary range for a IT Service Desk Technician in Bldg C, 6024 Jean Rd, Lake Oswego, OR 97035, USA is approximately $45,000 - $60,000 per year. This salary range is dependent on factors such as the technician's experience and certifications, the company's size and the level of complexity of the IT systems they are responsible for managing.

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