
Associate Program Officer, Knowledge & Research Services
Interact and communicate clearly and consistently with grantees and partners in the field, as well as internal mainstreaming partners via the Open Access ZenDesk instance. Primarily focused on communicating the open access policy and workflows for grantee authors. Process invoices for open access publishing fees by validating eligibility, submitting for payment processing, and approving the payment through internal workflows. This includes managing publisher dashboards by reviewing article requests against the policy criteria. Analyze open access spend data in Excel and other programs. Use data to support better decision making. Provide basic service support for the library services such as: subscription access, Reprints Desk account creation and troubleshooting any issues employees may have in accessing subscriptions. Provide some project management support in assigned areas. Help design and operationalize processes and systems.
3+ years of related experience, or equivalent experience.
An understanding of scholarly communications and the academic publishing ecosystem
Able to work with flexibility, efficiency, and diplomacy in a fast-paced, meaningful environment.
MS Access
Time Management Skills
MS Excel skills
Basic SharePoint site administration skills
Metadata tagging
Document view creation
Verbal communication
Prioritizing skills
written communication
Adaptability
Detail Oriented and Organized
Multi tasker
Driven for excellence
According to JobzMall, the average salary range for a Associate Program Officer, Knowledge & Research Services in 500 5th Ave N, Seattle, WA 98109, USA is between $59,139 and $80,619 per year.
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Guided by the belief that every life has equal value, the Bill & Melinda Gates Foundation works to help all people lead healthy, productive lives. In developing countries, it focuses on improving people’s health and giving them the chance to lift themselves out of hunger and extreme poverty.

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