BetterUp

Senior UX Researcher

BetterUp

Washington, DC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to BetterUp! We are a fast-growing company dedicated to improving the lives of individuals through personalized coaching and development. As our Senior UX Researcher, you will play a crucial role in understanding our users' needs and behaviors, and translating those insights into innovative and impactful product solutions. We are looking for a highly experienced and passionate researcher who thrives in a collaborative and dynamic environment. If you are driven by curiosity, empathy, and a desire to create positive change, we'd love for you to join our team.

  1. Conduct user research: Conduct qualitative and quantitative research to understand user needs, behaviors, and pain points.
  2. Analyze data: Analyze research findings and data to identify key insights and opportunities for product improvement.
  3. Translate insights: Translate research insights into clear and actionable recommendations for product design and development.
  4. Collaborate with cross-functional teams: Work closely with designers, product managers, engineers, and other stakeholders to ensure research insights are incorporated into product decisions.
  5. Plan and execute research studies: Plan and conduct user research studies, including usability testing, surveys, interviews, and focus groups.
  6. Stay up-to-date with industry trends: Stay informed about industry trends, best practices, and emerging research methods to continuously improve the user research process.
  7. Advocate for the user: Act as a user advocate within the company, ensuring that user needs and perspectives are considered in all product decisions.
  8. Communicate research findings: Present research findings and insights to cross-functional teams and stakeholders in a clear and compelling manner.
  9. Manage research projects: Manage multiple research projects simultaneously, ensuring timely and high-quality delivery of research insights.
  10. Mentor junior researchers: Mentor and guide junior researchers to develop their skills and expertise in user research.
  11. Drive innovation: Continuously explore new research methods and tools to improve the effectiveness and impact of user research at BetterUp.
  12. Uphold company values: Embody and promote company values of curiosity, empathy, and a desire to create positive change in all aspects of the role.
Where is this job?
This job is located at Washington, DC, USA
Job Qualifications
  • Extensive Experience In Ux Research: The Ideal Candidate Should Have At Least 5-7 Years Of Experience Conducting User Research In A Ux Design Environment.

  • Strong Analytical Skills: A Senior Ux Researcher At Betterup Should Have Advanced Skills In Data Analysis And The Ability To Translate Research Findings Into Actionable Insights.

  • Strong Understanding Of Design Thinking: The Candidate Should Have A Deep Understanding Of Design Thinking Principles And Methodologies, And Should Be Able To Apply Them In Their Research Process.

  • Proven Track Record Of Delivering User-Centered Solutions: The Candidate Should Have A Portfolio Demonstrating Their Ability To Use Research Insights To Inform And Guide The Design Of User-Centered Solutions.

  • Excellent Communication And Collaboration Skills: A Senior Ux Researcher At Betterup Should Be Able To Effectively Communicate Research Findings And Recommendations To Cross-Functional Teams, And Collaborate With Designers, Product Managers, And Other Stakeholders To Drive User-Centered Product Development.

Required Skills
  • Data Analysis

  • Prototyping

  • Design Thinking

  • usability testing

  • ethnographic research

  • Competitive analysis

  • User Interviews

  • User Journey Mapping

  • User testing

  • Usability Studies

  • Persona Creation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior UX Researcher in Washington, DC, USA is between $94,000 and $136,000 per year. This range can vary depending on factors such as years of experience, industry, and company size. Some Senior UX Researchers may also receive additional compensation in the form of bonuses or stock options.

Additional Information
BetterUp is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 29th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About BetterUp

Find personalized leadership development and executive coaching for everyone in your organization. BetterUp offers a mobile career coaching app for modern teams with training for aspiring and new managers.

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