Best Buy

Verizon Specialist

Best Buy

Boca Raton, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a tech enthusiast looking for a career in the fast-paced world of consumer electronics? Best Buy is seeking a Verizon Specialist to join our team and help our customers stay connected with the world. In this role, you will be responsible for setting up and troubleshooting customers’ wireless devices, as well as providing expert advice on all our Verizon products and services. We are looking for a team player with a positive attitude and strong customer service skills who is passionate about helping our customers. To qualify for this position, you must have at least one year of retail sales experience, as well as excellent communication and problem-solving skills. If you’re ready to take your career to the next level, we’d love to hear from you!

Responsibilities:

  1. Assist customers with setting up and troubleshooting their wireless devices.
  2. Provide expert advice on all Verizon products and services.
  3. Maintain a positive attitude and provide excellent customer service.
  4. Use problem-solving skills to resolve customer issues.
  5. Maintain knowledge of new and existing products and services.
  6. Ensure sales goals are met or exceeded.
  7. Adhere to all company policies and procedures.
  8. Keep abreast of industry trends and competitive products.
  9. Utilize sales techniques to engage customers and increase sales.
  10. Participate in product trainings and stay up-to-date with all new products.
Where is this job?
This job is located at Boca Raton, FL, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Ability To Troubleshoot And Resolve Customer Issues

  • Strong Technical Knowledge Of Verizon Products

  • Proficiency With Computers

  • Ability To Upsell And Promote Products And Services

  • Knowledge Of Sales Principles And Customer Service Practices

Required Skills
  • Networking

  • Troubleshooting

  • Software

  • Network Security

  • Communication

  • Telecommunications

  • customer service

  • Technical

  • IT support

  • Problem-Solving

  • Network configuration

  • Wireless

  • Cellular

  • Data Services

  • Device Activation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Verizon Specialist in Boca Raton, FL, USA is $30,000–$45,000 per year. The salary range may vary depending on location, experience level, and qualifications.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 21st, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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