Best Buy

Verizon Specialist

Best Buy

Pittsburgh, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Best Buy! We are currently seeking a highly motivated and customer-focused individual to join our team as a Verizon Specialist. As a Verizon Specialist, you will have the exciting opportunity to provide exceptional service and support to our customers while representing one of the top telecommunication companies in the industry. In this role, you will not only be a knowledgeable resource for all things Verizon, but also a friendly and approachable expert who can assist customers in finding the best solutions for their needs. We are looking for candidates who possess excellent communication skills, a passion for technology, and a strong customer service mindset. If you are ready to take on this exciting role, we encourage you to apply today!

  1. Provide exceptional customer service to all Best Buy customers, with a focus on promoting and selling Verizon products and services.
  2. Serve as a knowledgeable resource for all Verizon products, services, and promotions.
  3. Demonstrate a strong understanding of Verizon plans, devices, and accessories, and effectively communicate this information to customers.
  4. Assist customers in selecting the best Verizon products and services to meet their needs and budget.
  5. Stay up-to-date on the latest Verizon products, services, and promotions to effectively promote and sell them to customers.
  6. Build and maintain strong relationships with customers by providing a personalized and positive shopping experience.
  7. Handle customer inquiries, complaints, and concerns in a professional and timely manner.
  8. Effectively handle and process customer transactions, including sales, returns, and exchanges.
  9. Collaborate with team members to ensure all customer needs are met and sales goals are achieved.
  10. Continuously strive to improve customer satisfaction and sales performance by seeking feedback and implementing new ideas and strategies.
  11. Maintain a clean and organized work environment, including product displays and inventory.
  12. Adhere to all company policies, procedures, and safety standards.
  13. Attend training sessions and product knowledge seminars to stay informed on the latest Verizon products and services.
  14. Represent Best Buy and Verizon in a professional and positive manner at all times.
  15. Perform other duties as assigned by management.
Where is this job?
This job is located at Pittsburgh, PA, USA
Job Qualifications
  • Strong Knowledge Of Verizon Products And Services: A Verizon Specialist At Best Buy Should Have A Thorough Understanding Of Verizon's Products, Services, And Promotions In Order To Effectively Assist Customers And Make Recommendations Based On Their Needs.

  • Excellent Communication Skills: As A Verizon Specialist, You Will Be Interacting With Customers On A Daily Basis, So It Is Important To Have Strong Communication Skills In Order To Effectively Convey Information, Answer Questions, And Provide Exceptional Customer Service.

  • Sales Experience: The Role Of A Verizon Specialist Involves Actively Promoting And Selling Verizon Products And Services. Therefore, Candidates With Previous Sales Experience Will Be Preferred For This Position.

  • Technical Proficiency: Along With Knowledge Of Verizon Products, A Verizon Specialist Should Also Have A Good Understanding Of Mobile Devices And Their Features. This Will Enable Them To Troubleshoot Technical Issues And Provide Assistance To Customers.

  • Team Player: Working As A Verizon Specialist At Best Buy Requires Collaboration With Other Team Members, Including Sales Associates, Managers, And Other Specialists. A Successful Candidate Should Be Able To Work Well In A Team Environment And Contribute To The Overall Success Of The Department.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Technical skills

  • Teamwork

  • Problem-Solving

  • Adaptability

  • UPS

  • sales expertise

  • Retail experience

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Verizon Specialist in Pittsburgh, PA, USA is between $38,000 and $65,000 per year. This range can vary depending on factors such as experience, location, and job performance. Verizon Specialists may also receive additional benefits such as bonuses, commissions, and company perks.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 23rd, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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