Best Buy

Verizon Specialist

Best Buy

Austin, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to the world of cutting-edge technology at Best Buy! We are seeking a dynamic and knowledgeable Verizon Specialist to join our team and provide exceptional service to our customers. As a Verizon Specialist, you will be responsible for educating and assisting customers with their Verizon products and services. We are looking for someone who is passionate about technology, has excellent communication skills, and is driven to deliver top-notch customer experiences. If you have a strong background in sales and a thorough understanding of Verizon products, we want to hear from you!

  1. Provide exceptional customer service by greeting and welcoming customers to the store.
  2. Educate customers on the latest Verizon products and services available at Best Buy.
  3. Assist customers in selecting the right Verizon products and services based on their needs and budget.
  4. Demonstrate a thorough understanding of Verizon products, including features, benefits, and pricing.
  5. Stay up-to-date on the latest technology trends and updates in the Verizon product line.
  6. Utilize strong sales skills to meet or exceed sales goals and drive revenue.
  7. Build and maintain strong relationships with customers to ensure repeat business and positive word-of-mouth referrals.
  8. Troubleshoot and resolve any customer issues or concerns related to Verizon products and services.
  9. Collaborate with team members to ensure a seamless and efficient customer experience.
  10. Continuously strive to improve and enhance the customer experience by providing feedback and suggestions to management.
  11. Stay organized and maintain accurate records of sales, customer interactions, and inventory.
  12. Adhere to all company policies and procedures, including sales techniques, customer service standards, and confidentiality.
  13. Attend trainings and meetings to stay updated on new products, services, and sales techniques.
  14. Maintain a professional and knowledgeable demeanor at all times while representing Best Buy and Verizon.
  15. Contribute to a positive and energetic work environment by promoting teamwork and a strong work ethic.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Strong Knowledge Of Verizon Products And Services: A Qualified Verizon Specialist Should Have A Thorough Understanding Of All Verizon Products And Services, Including Smartphones, Tablets, Plans, And Accessories.

  • Sales Experience: As A Verizon Specialist, The Ability To Sell And Promote Products Is Crucial. Candidates Should Have Prior Experience In Sales, Preferably In The Telecommunications Industry.

  • Excellent Communication Skills: The Role Of A Verizon Specialist Involves Interacting With Customers On A Daily Basis. Candidates Should Possess Excellent Communication Skills To Effectively Explain Product Features And Benefits To Customers.

  • Technical Proficiency: A Verizon Specialist Should Have A Good Understanding Of Technology And Be Able To Troubleshoot Common Technical Issues Related To Verizon Products.

  • Customer Service Oriented: Providing Exceptional Customer Service Is A Key Aspect Of The Job. Candidates Should Be Able To Handle Customer Inquiries, Complaints, And Requests In A Friendly And Professional Manner.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Technical Expertise

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Verizon Specialist in Austin, TX, USA is $36,000 - $45,000 per year. This may vary depending on factors such as experience, qualifications, and job performance.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 23rd, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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