Best Buy

Verizon Specialist

Best Buy

Miami, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Hello there! Are you a tech-savvy individual with a passion for helping others? Are you looking for an exciting opportunity to join a dynamic team at one of the leading electronics retailers in the country? If yes, then we have the perfect role for you! We are currently seeking a Verizon Specialist to join our team at Best Buy. As a Verizon Specialist, you will be responsible for providing exceptional customer service and promoting Verizon products and services to our valued customers. To excel in this role, you must have excellent communication skills, a deep understanding of Verizon products and services, and a strong ability to build relationships with customers. If you have a proven track record of success in sales and customer service, we would love to hear from you! Join us and be a part of a team that is committed to providing the best technology solutions to our customers.

  1. Provide exceptional customer service to all customers, ensuring their needs are met and exceeded.
  2. Promote and sell Verizon products and services to customers, utilizing extensive knowledge of the products and services.
  3. Build and maintain strong relationships with customers, providing personalized and tailored recommendations based on their needs.
  4. Stay up-to-date with the latest Verizon products, services, and promotions to effectively communicate and promote them to customers.
  5. Meet and exceed sales targets and goals set by the company.
  6. Collaborate with team members to ensure a positive and cohesive work environment.
  7. Keep accurate records of customer interactions, sales, and inventory levels.
  8. Handle customer inquiries and complaints in a professional and timely manner.
  9. Assist with merchandising and maintaining the Verizon section of the store.
  10. Continuously strive to improve and enhance the customer experience by providing feedback and suggestions to management.
Where is this job?
This job is located at Miami, FL, USA
Job Qualifications
  • Knowledge Of Verizon Products And Services: A Verizon Specialist At Best Buy Should Have A Thorough Understanding Of All Verizon Products And Services, Including Smartphones, Tablets, Plans, And Accessories. This Will Allow Them To Effectively Assist Customers In Choosing The Right Products For Their Needs.

  • Sales Experience: As A Verizon Specialist, One Of The Main Responsibilities Will Be To Sell Verizon Products And Services. Therefore, Candidates Should Have A Proven Track Record Of Sales Experience And Be Comfortable With Meeting And Exceeding Sales Targets.

  • Excellent Communication Skills: A Verizon Specialist Must Have Excellent Verbal And Written Communication Skills To Effectively Interact With Customers And Provide Them With Accurate And Helpful Information. They Should Also Be Able To Explain Technical Concepts In An Easy-To-Understand Manner.

  • Customer Service Skills: Providing Exceptional Customer Service Is Crucial For A Verizon Specialist. They Should Be Able To Handle Customer Inquiries, Complaints, And Provide Solutions In A Professional And Friendly Manner.

  • Technical Proficiency: While A Verizon Specialist Does Not Need To Be A Technical Expert, They Should Have A Good Understanding Of Technology And Be Comfortable With Using And Troubleshooting Different Devices. This Will Help Them Provide Technical Support To Customers And Assist Them With Setting Up Their New Devices.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Teamwork

  • Problem-Solving

  • Upselling

  • Retail experience

  • Technical Expertise

  • Product Demonstrations

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Verizon Specialist in Miami, FL, USA is between $40,000 and $70,000 per year. This may vary depending on the specific job title, experience level, and location within the city. Additionally, bonuses and benefits may also be included in the overall compensation package for a Verizon Specialist.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 26th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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