Best Buy

Verizon Specialist

Best Buy

Denver, CO, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about technology and providing exceptional customer service? Do you thrive in a fast-paced, dynamic work environment? If so, we have the perfect opportunity for you! Best Buy is seeking a knowledgeable and customer-focused Verizon Specialist to join our team. As a Verizon Specialist, you will be responsible for providing expert advice and support to customers on Verizon products and services. In this role, you will have the opportunity to build relationships with customers and help them find the best solutions to fit their needs. If you have a passion for technology, excellent communication skills, and a desire to deliver an exceptional customer experience, we want to hear from you!

  1. Provide expert advice and support to customers on Verizon products and services.
  2. Build and maintain relationships with customers to understand their technology needs and preferences.
  3. Educate customers on the features and benefits of Verizon products and services.
  4. Assist customers in choosing the best solutions for their individual needs.
  5. Stay up-to-date on the latest Verizon products, promotions, and services.
  6. Troubleshoot and resolve customer issues in a timely and efficient manner.
  7. Maintain a high level of product knowledge and keep up-to-date with industry trends.
  8. Work collaboratively with team members to achieve sales targets and provide excellent customer service.
  9. Provide exceptional customer service by ensuring a positive and friendly shopping experience.
  10. Maintain a clean and organized work environment.
  11. Meet or exceed sales goals and targets set by management.
  12. Attend training sessions and meetings to continuously improve product knowledge and customer service skills.
  13. Keep accurate records of customer interactions, sales, and inventory.
  14. Adhere to all company policies and procedures.
  15. Collaborate with the Verizon team and store management to ensure a seamless customer experience.
Where is this job?
This job is located at Denver, CO, USA
Job Qualifications
  • Excellent Knowledge Of Verizon Products And Services: A Verizon Specialist At Best Buy Should Have A Thorough Understanding Of All Verizon Products And Services, Including Wireless Plans, Devices, And Accessories.

  • Customer Service Skills: As The Main Point Of Contact For Verizon Customers At Best Buy, A Verizon Specialist Should Possess Strong Communication And Interpersonal Skills To Provide Excellent Customer Service.

  • Sales Experience: The Role Of A Verizon Specialist Is To Promote And Sell Verizon Products And Services. Therefore, Candidates Should Have Previous Sales Experience, Preferably In A Retail Environment.

  • Technical Proficiency: A Verizon Specialist May Be Required To Troubleshoot Technical Issues With Customer Devices And Assist With Setting Up New Devices. Therefore, Proficiency In Using Technology And Troubleshooting Skills Are Necessary.

  • Teamwork And Collaboration: A Verizon Specialist Will Work Closely With Other Team Members At Best Buy, Including Other Specialists And Sales Associates. The Ability To Work Well In A Team And Collaborate Effectively Is Crucial For Success In This Role.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Attention to detail

  • Technical Aptitude

  • customer service

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

  • Product Demonstration

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Verizon Specialist in Denver, CO, USA is between $35,000 and $50,000 per year. However, this can vary depending on factors such as experience, education, and job performance. Entry-level Verizon Specialists may start at a lower salary, while those with more experience and a proven track record may earn higher salaries. Additionally, location, cost of living, and market demand can also impact salary ranges.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 26th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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