Are you passionate about helping people get the most out of their technology? We’re looking for a Verizon Specialist at Best Buy who can provide exceptional customer service and technical expertise to Verizon customers. As a Verizon Specialist, you’ll be the go-to person for all things related to Verizon products and services. You should have a strong knowledge of the latest Verizon products, services, and promotions, as well as a friendly and helpful attitude. If you’re an outgoing and tech-savvy individual who enjoys helping people, this could be the perfect job for you. To be successful in this role, you should have excellent customer service and communication skills, and the ability to quickly troubleshoot technical issues. You should also have an understanding of Verizon service plans and products, and the ability to upsell and cross-sell Verizon products. If you have previous experience in a customer service role and a passion for technology, we’d love to hear from you.
Responsibilities:
- Provide excellent customer service to Verizon customers, demonstrating a friendly and helpful attitude.
- Answer questions and provide technical advice about Verizon products, services, and promotions.
- Quickly troubleshoot technical issues related to Verizon products and services.
- Explain Verizon service plans and products to customers.
- Upsell and cross-sell Verizon products.
- Remain up-to-date on the latest Verizon products and services.
- Maintain accurate records of customer inquiries and transactions.
- Provide feedback to team members regarding customer needs and preferences.
Strong Communication Skills
Ability To Troubleshoot Technical Issues
Ability To Work In A Fast-Paced Environment
Ability To Work Independently And As Part Of A Team
Excellent Customer Service Skills
Knowledge Of Verizon Products And Services
Working Knowledge Of Best Buy Processes And Procedures
Excellent Problem-Solving And Organizational Skills
Networking
Troubleshooting
Data Analysis
Operating Systems
Telecommunications
Technical Support
Product knowledge
Problem Solving
customer service
Data Transfer
Network configuration
Software Installation
Diagnostics
Wireless
Device Setup
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Verizon Specialist in Houston, TX, USA is between $39,172 and $68,878 per year. The salary range largely depends on experience, education, and qualifications. Additionally, bonuses and other benefits may also be included in the salary range.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started