Best Buy

Verizon Specialist

Best Buy

Philadelphia, PA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you looking for an exciting career opportunity as a Verizon Specialist at Best Buy? We are looking for a highly motivated and technically savvy individual to join our dynamic team. As a Verizon Specialist, you will be responsible for providing technical services and product support to our customers, helping them to understand and take full advantage of their Verizon products and services.The ideal candidate will have excellent communication, customer service, and problem-solving skills, as well as a passion for technology. You must also have a strong understanding of Verizon products and services, and the ability to use a variety of tools and software to troubleshoot customer issues. If you have a knack for delivering outstanding customer service and the technical ability to help customers make the most of their Verizon products, then this may be the perfect job for you!

Responsibilities:

  1. Provide technical services and product support to customers related to Verizon products and services.
  2. Assist customers in understanding and taking full advantage of their Verizon products and services.
  3. Utilize a variety of tools and software to troubleshoot customer issues.
  4. Deliver outstanding customer service.
  5. Answer customer inquiries related to Verizon products and services.
  6. Ensure customer satisfaction with products and services.
  7. Maintain knowledge of current Verizon products and services.
  8. Develop and maintain relationships with customers.
  9. Handle customer complaints in a professional manner.
  10. Stay up-to-date with changes and developments in Verizon products and services.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Strong Communication Skills

  • Excellent Customer Service Skills

  • Ability To Troubleshoot Technical Problems

  • Knowledge Of Verizon Products And Services

  • Knowledge Of Best Buy Policies And Procedures

  • Knowledge Of Mobile Operating Systems

  • Ability To Upsell Products And Services

  • Proficiency In Using Computer Systems

Required Skills
  • Networking

  • Troubleshooting

  • Network Security

  • Sales

  • Technical Support

  • customer service

  • Billing

  • Software Installation

  • Data Backup

  • hardware installation

  • Phone Repairs

  • Data Recovery

  • System Setup

  • Device Activation

  • Pos Setup

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Attention to detail

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Verizon Specialist in Philadelphia, PA, USA is $32,000 to $50,000. This range may vary depending on experience, qualifications, and other factors.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 21st, 2023
Apply BeforeJuly 20th, 2025
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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