Are you looking for an exciting career opportunity as a Verizon Specialist at Best Buy? We are looking for a highly motivated and technically savvy individual to join our dynamic team. As a Verizon Specialist, you will be responsible for providing technical services and product support to our customers, helping them to understand and take full advantage of their Verizon products and services.The ideal candidate will have excellent communication, customer service, and problem-solving skills, as well as a passion for technology. You must also have a strong understanding of Verizon products and services, and the ability to use a variety of tools and software to troubleshoot customer issues. If you have a knack for delivering outstanding customer service and the technical ability to help customers make the most of their Verizon products, then this may be the perfect job for you!
Responsibilities:
- Provide technical services and product support to customers related to Verizon products and services.
- Assist customers in understanding and taking full advantage of their Verizon products and services.
- Utilize a variety of tools and software to troubleshoot customer issues.
- Deliver outstanding customer service.
- Answer customer inquiries related to Verizon products and services.
- Ensure customer satisfaction with products and services.
- Maintain knowledge of current Verizon products and services.
- Develop and maintain relationships with customers.
- Handle customer complaints in a professional manner.
- Stay up-to-date with changes and developments in Verizon products and services.
Strong Communication Skills
Excellent Customer Service Skills
Ability To Troubleshoot Technical Problems
Knowledge Of Verizon Products And Services
Knowledge Of Best Buy Policies And Procedures
Knowledge Of Mobile Operating Systems
Ability To Upsell Products And Services
Proficiency In Using Computer Systems
Networking
Troubleshooting
Network Security
Sales
Technical Support
customer service
Billing
Software Installation
Data Backup
hardware installation
Phone Repairs
Data Recovery
System Setup
Device Activation
Pos Setup
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Attention to detail
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Verizon Specialist in Philadelphia, PA, USA is $32,000 to $50,000. This range may vary depending on experience, qualifications, and other factors.
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Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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