Best Buy

Samsung Home Theater Specialist

Best Buy

Murfreesboro, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about technology and helping customers find the perfect home theater system for their needs? Do you have a knack for providing exceptional customer service and a strong understanding of Samsung products? If so, we have the perfect opportunity for you! We are currently seeking a Home Theater Specialist with a focus on Samsung products to join our team at Best Buy. As the Samsung Home Theater Specialist, you will be responsible for providing expert product knowledge and personalized recommendations to our customers, while ensuring a seamless shopping experience. This role requires a driven and customer-oriented individual with a deep understanding of Samsung home theater technology. If this sounds like you, we invite you to apply and join our team today!

  1. Provide expert knowledge on Samsung home theater products to assist customers in finding the perfect system for their needs.
  2. Deliver exceptional customer service by actively listening to customers and addressing their concerns or questions.
  3. Utilize strong knowledge of Samsung products to make personalized recommendations based on the customer's needs and budget.
  4. Stay up-to-date on the latest Samsung home theater technology and trends to effectively communicate product features and benefits to customers.
  5. Collaborate with team members to ensure a seamless shopping experience for customers.
  6. Demonstrate outstanding communication and interpersonal skills to build rapport with customers and create a positive shopping experience.
  7. Proactively identify and address any customer issues or complaints to ensure customer satisfaction.
  8. Meet and exceed sales goals by effectively promoting and selling Samsung home theater products.
  9. Maintain a neat and organized work area, including keeping product displays clean and fully stocked.
  10. Continuously strive to improve product knowledge and customer service skills through training and development opportunities.
Where is this job?
This job is located at Murfreesboro, TN, USA
Job Qualifications
  • Extensive Knowledge Of Samsung Products: A Samsung Home Theater Specialist Should Have A Thorough Understanding Of Samsung's Home Theater Products, Including Tvs, Soundbars, And Blu-Ray Players.

  • Excellent Customer Service Skills: As A Customer-Facing Role, A Samsung Home Theater Specialist Must Have Exceptional Communication And Interpersonal Skills To Effectively Assist Customers And Provide A Positive Shopping Experience.

  • Technical Expertise: This Role Requires A Strong Technical Background To Troubleshoot And Resolve Any Issues That Customers May Have With Their Samsung Home Theater Products.

  • Sales And Marketing Skills: A Samsung Home Theater Specialist Should Be Able To Effectively Promote And Sell Samsung Products To Customers, Utilizing Knowledge Of Product Features And Benefits.

  • Teamwork And Collaboration: As A Member Of The Best Buy Team, A Samsung Home Theater Specialist Should Be Able To Work Well With Others And Collaborate With Colleagues To Achieve Sales Goals And Provide Excellent Customer Service.

Required Skills
  • Communication Skills

  • Product knowledge

  • Multitasking

  • Problem Solving

  • customer service

  • brand awareness

  • Technical Troubleshooting

  • Time

  • Retail experience

  • Sales Techniques

  • Audio-Visual Setup

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Samsung Home Theater Specialist in Murfreesboro, TN, USA is between $40,000 - $50,000 per year. This may vary depending on the individual's experience, skills, and job duties.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 3rd, 2025
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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