Best Buy

Samsung Home Theater Specialist

Best Buy

Madison Heights, MI 48071, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Best Buy! We are currently seeking a dynamic and knowledgeable Samsung Home Theater Specialist to join our team. As a Home Theater Specialist, you will be responsible for providing exceptional customer service and expertise on all Samsung home theater products. This is a great opportunity for individuals who are passionate about technology and enjoy helping customers find the perfect solution for their home entertainment needs. We are looking for someone with a strong understanding of Samsung products and the ability to effectively communicate their features and benefits to our customers. If you are a tech-savvy individual with a passion for customer service, we would love to hear from you!

  1. Greet and welcome customers to Best Buy in a friendly and professional manner.
  2. Provide outstanding customer service by listening to and understanding customer needs and recommending the best Samsung home theater products to meet those needs.
  3. Demonstrate a strong understanding of Samsung home theater products and their features and benefits.
  4. Keep up-to-date with the latest Samsung product releases and updates.
  5. Assist customers in navigating the store and locating Samsung home theater products.
  6. Create a welcoming and inviting atmosphere in the home theater department.
  7. Proactively approach customers and offer assistance as needed.
  8. Educate customers on the features and benefits of Samsung home theater products and provide demonstrations as necessary.
  9. Accurately process customer transactions and handle cash and credit card payments.
  10. Maintain a clean and organized work area.
  11. Collaborate with team members to achieve sales targets and provide exceptional customer service.
  12. Attend training sessions and product knowledge classes to continuously improve expertise on Samsung products.
  13. Handle customer inquiries and complaints in a timely and professional manner.
  14. Continuously strive to meet and exceed sales targets and customer satisfaction goals.
  15. Act as an ambassador for the Best Buy brand and maintain a positive and professional demeanor at all times.
Where is this job?
This job is located at Madison Heights, MI 48071, USA
Job Qualifications
  • In-Depth Knowledge And Understanding Of Samsung Home Theater Products, Including Tvs, Soundbars, And Speakers.

  • Strong Sales And Customer Service Skills, With The Ability To Effectively Communicate Technical Information To Customers.

  • Experience In Creating And Executing Product Demonstrations And Presentations To Drive Sales.

  • Familiarity With Current Trends And Developments In The Home Theater Industry, Particularly In Regards To Samsung Products.

  • Prior Experience In A Retail Environment, Preferably In The Electronics Department, And A Proven Track Record Of Meeting And Exceeding Sales Goals.

Required Skills
  • Communication Skills

  • Troubleshooting

  • Time Management

  • Product knowledge

  • customer service

  • Teamwork

  • Problem-Solving

  • Product

  • Technical Expertise

  • Sales Techniques

  • Marketing Strategies

  • Retail Environment

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Samsung Home Theater Specialist in Madison Heights, MI 48071, USA is $30,000 to $50,000 per year. This may vary depending on factors such as experience, education, and job performance.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 4th, 2025
Apply BeforeJuly 20th, 2025
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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