Best Buy

Samsung Home Theater Specialist

Best Buy

Bend, OR, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Best Buy, where we strive to provide our customers with the best home theater products and services. We are currently seeking a knowledgeable and passionate Samsung Home Theater Specialist to join our team. As a specialist, you will be responsible for ensuring our customers have an exceptional experience while shopping for their home theater needs. If you are a tech-savvy individual with a strong understanding of Samsung products and a love for providing excellent customer service, we would love to hear from you. Join us in bringing the best of Samsung's audio and visual technology to our customers' homes.

  1. Greet and welcome customers to Best Buy, providing a positive and friendly first impression.
  2. Demonstrate expert knowledge of Samsung home theater products, including features, specifications, and compatibility.
  3. Assist customers in selecting the right Samsung products for their individual needs and budget.
  4. Educate customers on the latest audio and visual technology from Samsung and how it can enhance their home theater experience.
  5. Stay up-to-date on all Samsung product releases and updates in order to provide accurate and current information to customers.
  6. Offer exceptional customer service by actively listening to customers' needs and addressing any concerns or questions.
  7. Build and maintain relationships with customers to ensure repeat business and positive word of mouth.
  8. Troubleshoot any technical issues with Samsung products and provide solutions to customers.
  9. Collaborate with other team members to ensure a seamless and efficient shopping experience for customers.
  10. Meet and exceed sales goals, while also providing top-notch customer service.
  11. Maintain a clean and organized work area, including product displays and demonstration areas.
  12. Continuously strive to improve product knowledge and customer service skills through ongoing training and development.
  13. Collaborate with Samsung representatives to stay updated on promotions, discounts, and special offers.
  14. Adhere to all company policies and procedures, including those related to sales, customer service, and store operations.
  15. Represent Best Buy and Samsung in a professional and positive manner at all times.
Where is this job?
This job is located at Bend, OR, USA
Job Qualifications
  • In-Depth Knowledge Of Samsung Home Theater Products: A Successful Candidate For This Role Should Have A Comprehensive Understanding Of Samsung's Home Theater Product Line, Including Features, Specifications, And Compatibility With Other Devices.

  • Excellent Customer Service Skills: As A Samsung Home Theater Specialist, You Will Be Responsible For Assisting Customers With Their Purchase Decisions, Providing Product Demonstrations, Troubleshooting Technical Issues, And Addressing Any Concerns They May Have. Strong Communication And Interpersonal Skills Are A Must.

  • Technical Expertise: The Ideal Candidate Should Have A Strong Technical Background And Be Familiar With Audio And Video Equipment, Including Home Theater Systems, Soundbars, And Blu-Ray Players. This Will Enable Them To Provide Expert Guidance To Customers And Assist With Setup And Installation.

  • Sales Experience: Best Buy Is A Retail Environment, And As Such, The Samsung Home Theater Specialist Should Be Comfortable With Sales Techniques And Have A Proven Track Record Of Meeting Or Exceeding Sales Targets. They Should Be Able To Identify Opportunities To Upsell And Cross-Sell Products To Enhance The Customer's Home Theater Experience.

  • Team Player: As A Member Of The Best Buy Team, The Samsung Home Theater Specialist Should Be Able To Work Collaboratively With Other Sales Associates, Managers, And Technicians To Ensure A Seamless Customer Experience. They Should Also Be Willing To Assist With Other Tasks, Such As Inventory Management And Store Maintenance, As Needed.

Required Skills
  • Communication Skills

  • Time Management

  • Technical Support

  • Product knowledge

  • Multitasking

  • customer service

  • Organization

  • Team collaboration

  • Problem-Solving

  • sales expertise

  • Product Demonstration

  • Troub

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Samsung Home Theater Specialist in Bend, OR, USA is between $35,000 and $60,000 per year. This may vary depending on factors such as experience, education, and job performance. Additionally, benefits and bonuses may also be included in the total compensation package for this position.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 2nd, 2024
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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