Best Buy

Retail Sales Specialist - Computing

Best Buy

Knoxville, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about technology and helping customers find the perfect products to enhance their lives? Look no further than Best Buy, where we are seeking a knowledgeable and enthusiastic Retail Sales Specialist for our Computing department. In this role, you will use your expertise and customer service skills to provide personalized recommendations and drive sales for our wide range of computing products. Join our team and be a part of a dynamic and fast-paced work environment, where your passion for technology can shine.

  1. Greet and engage with customers in a friendly and professional manner, creating a positive and welcoming atmosphere in the computing department.
  2. Utilize extensive knowledge of technology and computing products to provide expert recommendations and guidance to customers.
  3. Proactively approach and assist customers, actively listening to their needs and addressing any questions or concerns.
  4. Stay up-to-date on the latest technology trends and product features in order to effectively educate customers and promote sales.
  5. Demonstrate and explain product features and benefits to customers, highlighting how they can enhance their lives.
  6. Utilize sales techniques to drive product sales and meet or exceed sales targets.
  7. Assist customers with product demonstrations and set-up, ensuring they have a positive experience and are comfortable using their new products.
  8. Provide exceptional customer service by addressing and resolving any customer issues or complaints in a timely and professional manner.
  9. Collaborate with team members to create and maintain visually appealing displays and merchandising in the computing department.
  10. Complete all necessary training and stay informed about company policies and procedures, including product returns and exchanges.
  11. Maintain a clean and organized work area, ensuring all products are properly displayed and stocked.
  12. Continuously seek opportunities for self-improvement and growth within the company.
Where is this job?
This job is located at Knoxville, TN, USA
Job Qualifications
  • Experience In Computer Sales: The Ideal Candidate Should Have Prior Experience In Selling Computers And Related Accessories, Either In A Retail Or Customer Service Setting. This Will Ensure That They Have A Good Understanding Of The Products And Can Effectively Communicate Their Features And Benefits To Customers.

  • Knowledge Of Computer Technology: A Retail Sales Specialist - Computing Should Have A Strong Understanding Of Computer Technology, Including Hardware, Software, And Peripherals. This Will Enable Them To Assist Customers With Selecting The Right Products Based On Their Needs And Provide Technical Support If Needed.

  • Strong Customer Service Skills: As A Customer-Facing Role, A Retail Sales Specialist - Computing Should Have Excellent Customer Service Skills. This Includes Being Friendly, Approachable, And Able To Handle Customer Complaints And Inquiries In A Professional And Efficient Manner.

  • Sales Experience: The Role Of A Retail Sales Specialist - Computing Is Primarily Sales-Oriented, And The Candidate Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets. They Should Be Able To Upsell And Cross-Sell Products To Increase Revenue And Provide A Positive Experience For Customers.

  • Flexible Schedule: Working In Retail Often Requires A Flexible Schedule, Including Evenings, Weekends, And Holidays. The Ideal Candidate Should Be Willing And Able To Work During These Times To Ensure Maximum Coverage And Availability For Customers.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Computer proficiency

  • Teamwork

  • Problem-Solving

  • Upselling

  • Technical Expertise

  • Product Demonstrations

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Specialist - Computing in Knoxville, TN, USA is between $31,000 and $50,000 per year. This can vary depending on factors such as experience, education, and the specific company or retail store the specialist is employed at. Some specialists may also receive additional bonuses or commissions based on their sales performance.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 3rd, 2025
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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