Best Buy

Retail Sales Specialist - Computing

Best Buy

Riverside, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a tech-savvy individual with a passion for helping customers find the perfect computing solutions? Best Buy is seeking a Retail Sales Specialist - Computing to join our team! In this role, you will be responsible for providing expert guidance and support to customers in their purchase of computers, laptops, and related accessories. We are looking for someone with a strong understanding of technology and exceptional customer service skills. If you are a highly motivated and personable individual with a knack for sales, we want to hear from you!

  1. Provide expert guidance: The Retail Sales Specialist - Computing will be responsible for providing expert guidance to customers in their purchase of computers, laptops, and related accessories.
  2. Assist customers: They will assist customers in finding the perfect computing solutions by understanding their needs and recommending the most suitable products.
  3. Demonstrate strong understanding of technology: The specialist must have a strong understanding of technology and be able to explain technical specifications, features, and benefits to customers.
  4. Keep up-to-date with latest trends: They should stay up-to-date with the latest technology trends and developments in the market to provide accurate and relevant information to customers.
  5. Support customers through the sales process: The specialist will support customers through the entire sales process, from initial inquiry to final purchase, ensuring a positive and seamless experience.
  6. Provide exceptional customer service: They will be responsible for delivering exceptional customer service by actively listening to customers, addressing their concerns, and providing solutions.
  7. Meet sales targets: The specialist will be expected to meet or exceed sales targets by effectively promoting and selling computing products and services.
  8. Maintain product knowledge: They will continuously maintain and update their knowledge of all computing products and services offered by Best Buy to accurately answer customer questions.
  9. Collaborate with team members: The specialist will collaborate with other team members to ensure a cohesive and efficient sales process, as well as share knowledge and best practices.
  10. Maintain store appearance: They will help maintain the overall appearance and organization of the computing department to provide a pleasant shopping experience for customers.
  11. Attend trainings: The specialist will attend trainings and development sessions to enhance their skills and knowledge, and keep up with changes in products and services.
  12. Handle customer complaints: They will handle customer complaints and escalations in a professional and timely manner, ensuring customer satisfaction and retention.
  13. Adhere to company policies: The specialist will adhere to all company policies and procedures, including those related to sales, customer service, and safety
Where is this job?
This job is located at Riverside, CA, USA
Job Qualifications
  • Extensive Knowledge Of Computer Products And Technology: This Includes A Strong Understanding Of Different Computer Brands, Operating Systems, And Software Programs. A Retail Sales Specialist Must Be Able To Effectively Communicate And Educate Customers On The Features And Benefits Of Various Computer Products.

  • Sales And Customer Service Experience: A Successful Retail Sales Specialist Must Have A Proven Track Record Of Meeting Sales Goals And Providing Exceptional Customer Service. This Includes The Ability To Listen To Customers' Needs And Recommend Appropriate Products To Meet Those Needs.

  • Strong Communication And Interpersonal Skills: As A Representative Of Best Buy, A Retail Sales Specialist Must Have Excellent Communication Skills To Effectively Interact With Customers And Colleagues. This Includes The Ability To Build Rapport, Address Customer Concerns, And Resolve Conflicts In A Professional Manner.

  • Technical And Troubleshooting Abilities: A Retail Sales Specialist Must Be Able To Troubleshoot Technical Issues And Provide Basic Technical Support To Customers. This May Include Setting Up New Computers, Installing Software, And Troubleshooting Common Issues.

  • Team Player Mentality: Best Buy Is A Collaborative Environment, And A Retail Sales Specialist Must Be Able To Work Well With Others And Contribute To The Overall Success Of The Team. This Includes Being Flexible, Adaptable, And Willing To Assist Team Members As Needed.

Required Skills
  • Inventory Management

  • Data Analysis

  • Technical Support

  • Product knowledge

  • customer service

  • Merchandising

  • Problem-Solving

  • Upselling

  • Time

  • Cross-Selling

  • Sales Techniques

  • Technology Trends

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Specialist - Computing in Riverside, CA, USA is approximately $28,000 to $35,000 per year. However, salaries can vary depending on factors such as experience, education, and the specific company and location. Additionally, commission and bonus structures may also impact overall earnings for this role.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 2nd, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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