Best Buy

Retail Sales Specialist - Appliances

Best Buy

Nashua, NH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Best Buy, where we are committed to providing our customers with the best shopping experience possible. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Retail Sales Specialist for Appliances. As a member of our sales team, you will have the opportunity to showcase your knowledge and passion for appliances while helping our customers find the perfect products to meet their needs. We are looking for someone who is passionate about sales, has a strong understanding of appliances, and is dedicated to providing exceptional customer service. If this sounds like you, we would love to have you on our team.

  1. Greet and welcome customers to Best Buy with a positive and friendly attitude.
  2. Demonstrate extensive knowledge and understanding of various appliances, including features, functions, and benefits.
  3. Proactively engage and assist customers in finding the right appliances to meet their needs.
  4. Provide exceptional customer service by actively listening and addressing any questions or concerns.
  5. Utilize selling techniques to promote and upsell appliances and related products.
  6. Keep up-to-date with industry trends and product knowledge to provide accurate and relevant information to customers.
  7. Maintain a clean, organized, and visually appealing sales floor.
  8. Collaborate with team members to achieve sales goals and provide a unified customer experience.
  9. Process transactions accurately and efficiently using the point-of-sale system.
  10. Handle customer inquiries, returns, and exchanges in a timely and professional manner.
  11. Continuously strive to meet and exceed individual and team sales targets.
  12. Attend training sessions and meetings to enhance product knowledge and sales skills.
  13. Follow company policies and procedures to ensure a safe and secure working environment.
  14. Maintain a positive and professional attitude towards colleagues and customers.
  15. Proactively seek opportunities to improve customer satisfaction and provide feedback to management.
  16. Communicate effectively with customers and colleagues, both in person and over the phone.
  17. Stay updated on company promotions, sales, and events to effectively promote and sell products.
  18. Collaborate with other departments, such as delivery and installation, to ensure a seamless customer experience.
  19. Adhere to all ethical standards and comply with all company policies and regulations.
  20. Continuously strive to provide the best shopping experience for customers and represent the Best Buy brand positively.
Where is this job?
This job is located at Nashua, NH, USA
Job Qualifications
  • Knowledge Of Appliance Products: A Retail Sales Specialist At Best Buy Should Have A Deep Understanding Of The Various Appliances Sold By The Company, Including Their Features, Specifications, And Compatibility With Different Brands.

  • Sales Experience: Candidates Should Have At Least 2 Years Of Experience In Retail Sales, With A Proven Track Record Of Meeting And Exceeding Sales Targets. Experience In Selling Appliances Or Electronics Is Preferred.

  • Excellent Customer Service Skills: Retail Sales Specialists Are Often The First Point Of Contact For Customers, And Should Possess Strong Communication And Interpersonal Skills To Provide Exceptional Customer Service And Address Any Inquiries Or Concerns.

  • Technical Expertise: As Appliances Are Becoming Increasingly Advanced And Connected, Retail Sales Specialists Should Have A Strong Technical Background To Provide Recommendations And Troubleshoot Any Technical Issues That Customers May Encounter.

  • Team Player: Best Buy Values Teamwork And Collaboration, So Candidates Should Have A Positive Attitude And Be Able To Work Well With Others In A Fast-Paced Environment. Retail Sales Specialists Should Also Be Able To Adapt To Changing Situations And Work Together With Their Team To Achieve Common Goals.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Teamwork

  • Problem-Solving

  • Upselling

  • Technical Expertise

  • Brand

  • Sales Techniques

Soft Skills
  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Communication Skills

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Specialist - Appliances in Nashua, NH, USA is $35,000 - $45,000 per year. However, this can vary depending on factors such as experience, location, and employer. Some employers may also offer commission or bonuses, which can increase the overall salary.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 4th, 2025
Apply BeforeAugust 19th, 2025
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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