Best Buy

Retail Sales Specialist - Appliances

Best Buy

Mission Viejo, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Best Buy, where we strive to provide customers with the best shopping experience possible. We are currently seeking a motivated and knowledgeable Retail Sales Specialist to join our team and focus on our appliance department. As a Retail Sales Specialist, you will be responsible for delivering exceptional customer service and driving sales for our wide range of appliances. If you have a passion for technology, a knack for sales, and a desire to be part of a dynamic team, then we want to hear from you! Join us and help make our customers' appliance dreams a reality.

  1. Greet and welcome customers to Best Buy with a friendly and professional demeanor.
  2. Provide exceptional customer service by actively listening to customers' needs and offering personalized solutions.
  3. Educate customers about the features, benefits, and specifications of various appliances in the department.
  4. Proactively approach and engage customers on the sales floor to drive sales and meet or exceed sales goals.
  5. Stay up-to-date on the latest technology and trends in the appliance industry to effectively communicate product knowledge to customers.
  6. Demonstrate the use and functionality of appliances to customers and assist with any questions or concerns they may have.
  7. Collaborate with team members to maintain a well-organized and visually appealing sales floor.
  8. Utilize point-of-sale systems and other tools to process sales transactions and maintain accurate inventory records.
  9. Handle customer inquiries, complaints, and returns in a timely and professional manner.
  10. Meet and exceed individual and team sales targets by consistently meeting or exceeding sales goals.
  11. Continuously seek opportunities to improve sales techniques and customer service skills.
  12. Attend training sessions to enhance product knowledge and sales techniques.
  13. Maintain a positive and professional attitude while representing Best Buy and its values.
  14. Follow all company policies and procedures, including those related to safety and loss prevention.
  15. Provide feedback and suggestions for improvement to management to enhance the overall customer experience.
Where is this job?
This job is located at Mission Viejo, CA, USA
Job Qualifications
  • Knowledge Of Appliance Products: A Retail Sales Specialist - Appliances At Best Buy Should Have A Strong Understanding Of Various Appliance Products Such As Refrigerators, Washers, Dryers, And Cooking Appliances. This Includes Knowledge Of Different Brands, Features, And Pricing.

  • Sales Experience: The Ideal Candidate Should Have Previous Sales Experience, Preferably In The Retail Industry. They Should Be Comfortable Approaching And Engaging With Customers, As Well As Closing Sales And Meeting Sales Targets.

  • Customer Service Skills: As A Customer-Facing Role, A Retail Sales Specialist - Appliances Should Have Excellent Customer Service Skills. This Includes The Ability To Listen To Customer Needs, Provide Helpful Recommendations, And Handle Any Complaints Or Issues In A Professional Manner.

  • Technical Knowledge: While Not A Requirement, Having Technical Knowledge Of Appliances Can Be A Valuable Asset For A Retail Sales Specialist - Appliances. This Can Include Basic Troubleshooting Skills And The Ability To Explain Product Features And Functions To Customers.

  • Team Player: Best Buy Values Teamwork And Collaboration, So A Retail Sales Specialist - Appliances Should Be A Team Player. This Includes Being Able To Work Well With Others, Communicate Effectively, And Assist Colleagues When Needed.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Technical Aptitude

  • customer service

  • Merchandising

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

  • Negot

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Specialist - Appliances in Mission Viejo, CA, USA is $35,000-$45,000 per year. However, this can vary based on factors such as experience, location, and employer.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 4th, 2025
Apply BeforeJune 21st, 2025
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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