Best Buy

Retail Sales Specialist

Best Buy

Ontario, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a tech-savvy individual with a passion for customer service? Do you thrive in a fast-paced, dynamic retail environment? Best Buy is seeking a Retail Sales Specialist to join our team and provide exceptional service to our customers. As a Sales Specialist, you will be responsible for providing expert advice and guidance to customers, as well as driving sales and building relationships. If you have a strong knowledge of technology and a natural ability to connect with people, we want to hear from you!

  1. Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
  2. Utilize strong knowledge of technology products and services to educate and advise customers on the best options to meet their needs.
  3. Actively engage with customers to understand their needs and recommend products and services that align with their interests.
  4. Continuously build and maintain relationships with customers to ensure satisfaction and loyalty.
  5. Drive sales by actively promoting and selling products and services, and meeting or exceeding sales targets.
  6. Stay up-to-date on the latest technology trends and product knowledge to effectively communicate with customers and provide expert advice.
  7. Collaborate with team members and other departments to ensure a seamless customer experience and resolve any customer issues.
  8. Maintain a clean and organized sales floor, including restocking shelves and ensuring products are properly displayed.
  9. Participate in ongoing training and development to enhance product knowledge and sales skills.
  10. Comply with company policies and procedures, including handling cash and transactions accurately and adhering to all safety and security measures.
Where is this job?
This job is located at Ontario, CA, USA
Job Qualifications
  • Strong Sales Skills: A Retail Sales Specialist At Best Buy Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets, As Well As The Ability To Upsell And Cross-Sell Products To Customers.

  • Product Knowledge: The Ideal Candidate Should Have A Thorough Understanding Of The Products Sold At Best Buy And Be Able To Confidently Answer Customer Questions, Make Product Recommendations, And Provide Demonstrations.

  • Customer Service Skills: A Retail Sales Specialist Must Have Excellent Customer Service Skills, Including The Ability To Build Rapport With Customers, Handle Complaints, And Provide A Positive Shopping Experience.

  • Technical Aptitude: With Technology Being A Major Focus At Best Buy, A Retail Sales Specialist Should Have A Good Understanding Of The Latest Tech Products And Be Able To Effectively Communicate Their Features And Benefits To Customers.

  • Teamwork: Best Buy Values Collaboration And Teamwork, So A Retail Sales Specialist Should Be Able To Work Well With Others And Contribute To The Overall Success Of The Store. This Includes Assisting Other Team Members, Sharing Knowledge, And Working Together To Achieve Sales Goals.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Teamwork

  • Organization

  • Problem-Solving

  • Upselling

  • technology proficiency

  • Sales Techniques

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Multitasking

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Specialist in Ontario, CA, USA is between $34,000 to $50,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry the individual is working in. Additionally, sales commissions and bonuses may also be included in the overall compensation package for a Retail Sales Specialist.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 23rd, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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