Best Buy

Retail Experience Supervisor

Best Buy

Lynchburg, VA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a natural leader with a passion for retail and a love for technology? Are you looking for a dynamic and exciting role where you can use your experience and skills to drive sales and deliver exceptional customer service? Then we have the perfect opportunity for you as a Retail Experience Supervisor at Best Buy! Our team is seeking a positive and motivated individual to join us in creating an unparalleled shopping experience for our customers. As a Retail Experience Supervisor, you will play a critical role in leading and developing our sales team, ensuring operational excellence, and fostering a culture of innovation and growth. If you have a strong retail background, exceptional communication and leadership abilities, and a customer-centric mindset, we want to hear from you!

  1. Lead and develop a team of sales associates to drive sales and achieve sales targets.
  2. Ensure exceptional customer service is delivered consistently by the team.
  3. Create and maintain a positive and motivating work environment for the sales team.
  4. Train and coach sales associates on product knowledge, sales techniques, and customer service skills.
  5. Monitor and analyze sales performance data to identify areas for improvement and implement strategies to increase sales.
  6. Ensure operational excellence by managing inventory levels, implementing loss prevention measures, and maintaining store standards.
  7. Collaborate with other supervisors and store managers to develop and implement effective sales and marketing strategies.
  8. Foster a culture of innovation and growth by encouraging new ideas and initiatives within the team.
  9. Handle customer escalations and resolve any issues in a timely and professional manner.
  10. Stay updated on industry trends and developments in technology to provide informed recommendations to customers and sales team.
  11. Conduct regular performance evaluations and provide feedback and coaching to team members.
  12. Assist in recruiting and hiring new sales associates as needed.
  13. Monitor and manage employee schedules to ensure adequate coverage during peak business hours.
  14. Communicate effectively with store management and other departments to ensure smooth operation of the store.
  15. Adhere to company policies and procedures, and ensure the team does the same.
Where is this job?
This job is located at Lynchburg, VA, USA
Job Qualifications
  • Experience In Retail Management: A Successful Retail Experience Supervisor At Best Buy Should Have A Minimum Of 2-3 Years Of Experience In Retail Management, Preferably In A High-Volume Store.

  • Customer Service Skills: As A Supervisor, It Is Important To Have Exceptional Customer Service Skills. The Ideal Candidate Should Have A Track Record Of Delivering Excellent Customer Service And Resolving Customer Issues Effectively.

  • Strong Leadership Abilities: The Retail Experience Supervisor Will Be Responsible For Leading And Managing A Team Of Sales Associates. They Should Have Proven Leadership Abilities, Including The Ability To Motivate And Develop Their Team.

  • Knowledge Of Best Buy Products And Services: A Thorough Understanding Of Best Buy's Products And Services Is Essential For A Retail Experience Supervisor. They Should Be Able To Educate And Train Their Team On Product Knowledge And Features To Ensure A Positive Customer Experience.

  • Organizational And Time Management Skills: The Role Of A Retail Experience Supervisor Requires Multitasking And Managing Various Tasks Simultaneously. The Ideal Candidate Should Have Excellent Organizational And Time Management Skills To Ensure That All Tasks Are Completed Efficiently And Effectively.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Visual merchandising

  • Team Leadership

  • Sales management

  • Training and Development

  • Performance evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Experience Supervisor in Lynchburg, VA, USA is between $45,000 and $60,000 per year. This may vary depending on the specific job responsibilities, experience level, and the size and location of the retail store. Additionally, some supervisors may receive bonuses or commission based on sales performance.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 26th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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