Best Buy

Retail Experience Manager - Henderson

Best Buy

Henderson, NV, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a dynamic leader with a passion for retail and customer experience? Best Buy is seeking a highly motivated Retail Experience Manager for our Henderson location. In this role, you will have the opportunity to lead a team of dedicated sales associates and create an exceptional shopping experience for our customers. We are looking for a candidate with strong management skills, a proven track record in retail sales, and a customer-centric mindset. If you are ready to take on a new challenge and make an impact, we want to hear from you!

  1. Lead and manage a team of sales associates to ensure exceptional customer service and overall performance.
  2. Create and maintain a positive and engaging shopping experience for customers.
  3. Develop and implement strategies to drive sales and meet store targets.
  4. Train and develop team members to enhance their skills and provide excellent customer service.
  5. Monitor and analyze sales data to identify trends and make informed decisions.
  6. Maintain a thorough understanding of the products and services offered by Best Buy to effectively assist and educate customers.
  7. Collaborate with other store managers and departments to ensure a seamless and efficient operation.
  8. Address and resolve any customer complaints or issues in a timely and satisfactory manner.
  9. Ensure compliance with company policies and procedures.
  10. Continuously seek opportunities for improvement and provide recommendations to enhance the overall customer experience.
  11. Keep up-to-date with industry trends and competitor activities to stay ahead in the market.
  12. Create and maintain a positive and productive work environment for team members.
  13. Foster a culture of teamwork, collaboration, and accountability within the store.
  14. Conduct regular performance evaluations and provide feedback and coaching to team members.
  15. Represent Best Buy in a professional and positive manner at all times.
Where is this job?
This job is located at Henderson, NV, USA
Job Qualifications
  • Strong Leadership Skills And Ability To Effectively Manage A Team Of Sales Associates.

  • Minimum Of 3-5 Years Of Experience In Retail Management, Preferably In A High-Volume Environment.

  • Proven Track Record Of Driving Sales And Meeting/Exceeding Performance Goals.

  • Excellent Customer Service Skills And Ability To Create A Positive Shopping Experience For Customers.

  • Knowledge Of Retail Operations, Including Inventory Management, Merchandising, And Store Procedures.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Visual merchandising

  • Team Leadership

  • Sales management

  • Multi-tasking

  • Coaching And Training

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Experience Manager - Henderson in Henderson, NV, USA is between $45,000 and $65,000 per year. This may vary depending on factors such as the specific company, years of experience, and education level of the individual. Some companies may also offer additional benefits such as bonuses, commissions, and stock options.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 3rd, 2025
Apply BeforeMay 22nd, 2025
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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