Best Buy

Outlet Customer Experience Specialist

Best Buy

Aurora, CO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a customer-oriented individual with a passion for technology and providing exceptional service? Look no further than Best Buy, where we are currently seeking an Outlet Customer Experience Specialist to join our team. As a member of our Outlet team, you will have the opportunity to create a positive and memorable shopping experience for our customers while also utilizing your knowledge and expertise in the latest tech products. If you have excellent communication skills, a friendly and approachable demeanor, and a strong understanding of customer service, we would love to hear from you!

  1. Provide exceptional customer service to all outlet customers, ensuring a positive and memorable shopping experience.
  2. Utilize extensive knowledge and expertise in technology products to assist customers in making informed purchasing decisions.
  3. Communicate effectively and professionally with customers to understand their needs and provide appropriate solutions.
  4. Maintain a friendly and approachable demeanor at all times, creating a welcoming and inviting atmosphere for customers.
  5. Act as a brand ambassador for Best Buy, promoting the company's values and commitment to customer satisfaction.
  6. Keep up-to-date with new and emerging technologies, staying informed on product features and benefits to effectively assist customers.
  7. Handle customer inquiries, complaints, and returns in a timely and efficient manner, resolving any issues to the satisfaction of the customer.
  8. Collaborate with other team members to ensure a smooth and efficient customer experience.
  9. Maintain a clean and organized outlet store, ensuring all products are displayed and labeled correctly.
  10. Continuously strive to meet and exceed sales targets and customer satisfaction goals.
Where is this job?
This job is located at Aurora, CO, USA
Job Qualifications
  • Excellent Communication Skills: A Successful Outlet Customer Experience Specialist At Best Buy Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers And Address Their Concerns.

  • Knowledge Of Products And Services: Familiarity With Best Buy's Products And Services Is Essential For An Outlet Customer Experience Specialist To Provide Accurate Information To Customers And Make Appropriate Recommendations.

  • Customer Service Experience: Previous Experience In A Customer Service Role Is Highly Desirable As It Demonstrates The Ability To Handle Challenging Situations And Provide Exceptional Service To Customers.

  • Problem-Solving Skills: Outlet Customer Experience Specialists Must Be Able To Think Quickly On Their Feet And Come Up With Effective Solutions To Resolve Customer Issues And Complaints.

  • Attention To Detail: In An Outlet Setting, Small Details Such As Pricing, Product Specifications, And Warranties Can Make A Big Difference In Customer Satisfaction. Being Detail-Oriented Is Crucial For An Outlet Customer Experience Specialist To Ensure Accuracy And Avoid Potential Customer Dissatisfaction.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Active listening

  • Problem-Solving

  • Adaptability

  • team

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Outlet Customer Experience Specialist in Aurora, CO, USA is $35,000 - $45,000 per year. This may vary depending on the specific company, experience level, and skills of the individual. Some companies may offer additional benefits such as bonuses, commissions, and health insurance.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 26th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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