Outlet Customer Experience Specialist

Welcome to Best Buy, where our mission is to enrich lives through technology. We are currently seeking a passionate and customer-focused Outlet Customer Experience Specialist to join our team. As an Outlet Customer Experience Specialist, you will play a vital role in creating a positive and memorable shopping experience for our customers. We are looking for individuals who are enthusiastic, knowledgeable, and dedicated to providing exceptional service. If you have a passion for technology and a drive to exceed customer expectations, we would love to have you on our team!

1. Greet customers warmly and provide an inviting and friendly atmosphere upon their arrival at the store.
2. Assist customers with their inquiries and provide accurate and up-to-date information about products and services.
3. Listen to customer needs and make appropriate recommendations based on their preferences and budget.
4. Be knowledgeable about all products and services offered in the store and stay up-to-date with new technology trends.
5. Process customer transactions accurately and efficiently, ensuring a seamless shopping experience.
6. Handle and resolve customer complaints and concerns in a timely and professional manner.
7. Maintain a clean and organized work area and ensure all products are properly displayed and stocked.
8. Collaborate with other team members to ensure a cohesive and positive customer experience.
9. Participate in ongoing training and development programs to continuously enhance product knowledge and customer service skills.
10. Meet and exceed sales targets and goals set by management.
11. Promote and upsell additional products and services to customers.
12. Strive to provide exceptional customer service and exceed customer expectations at all times.
13. Continuously seek feedback from customers and use it to improve the overall shopping experience.
14. Stay updated with company policies and procedures and adhere to them at all times.
15. Embody the company's mission to enrich lives through technology in all interactions with customers and colleagues.

According to JobzMall, the average salary range for a Outlet Customer Experience Specialist in Ontario, CA, USA is $30,000-$40,000 per year. This may vary depending on the specific job duties, experience level, and location within Ontario.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.