Outlet Customer Experience Specialist

Are you looking for an opportunity to join a successful team of retail professionals? Best Buy is looking for a talented Outlet Customer Experience Specialist to join our team! As an Outlet Customer Experience Specialist, you will be the face of Best Buy, providing a warm, friendly, and helpful customer experience. The ideal candidate will have a passion for marketing, retail, and customer service, with a commitment to providing an exceptional customer experience. You should possess excellent interpersonal and communication skills, with the ability to build relationships with customers and drive sales through excellent customer service. Additionally, you should be comfortable using technology and have an eye for detail.We are looking for an outgoing individual with a positive attitude and an enthusiasm for helping customers and driving sales. If you feel you meet the qualifications for this role, we’d love to hear from you!

Responsibilities:

1. Provide an exceptional customer experience by responding to customer inquiries in a warm, friendly, and helpful manner.
2. Build relationships with customers to encourage sales.
3. Use technology to aid in customer service tasks.
4. Ensure an accurate and timely completion of customer orders.
5. Stay up-to-date on product knowledge and store policies.
6. Monitor and analyze customer feedback to ensure customer satisfaction.
7. Monitor and maintain store inventory.
8. Assist customers with product selection and register purchases.
9. Respond to customer complaints and feedback in a timely manner.
10. Maintain a neat and clean store environment.

According to JobzMall, the average salary range for a Outlet Customer Experience Specialist in Ann Arbor, MI, USA is $13.75-$17.00 per hour.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.