Microsoft Expert

Are you a tech-savvy individual with a passion for all things Microsoft? Do you have a knack for troubleshooting and providing exceptional customer service? If so, we have the perfect opportunity for you! Best Buy is seeking a Microsoft Expert to join our team and provide top-notch support and expertise to our customers. As a Microsoft Expert, you will be responsible for assisting customers with their Microsoft product needs, troubleshooting technical issues, and providing product knowledge and recommendations. We are looking for someone with a strong technical background, excellent communication skills, and a customer-focused mindset. If this sounds like you, we would love to hear from you!

1. Provide exceptional customer service by assisting customers with their Microsoft product needs and inquiries.
2. Troubleshoot technical issues related to Microsoft products and provide timely and effective solutions.
3. Utilize extensive knowledge of Microsoft products to make recommendations and provide accurate product information to customers.
4. Serve as the go-to resource for all things Microsoft within the store, including staying up-to-date on new products and features.
5. Communicate effectively with customers, colleagues, and other departments to ensure a seamless customer experience.
6. Proactively identify and address customer concerns, providing timely and satisfactory resolutions.
7. Conduct product demonstrations and trainings for customers to enhance their understanding and usage of Microsoft products.
8. Collaborate with the sales team to drive Microsoft product sales and achieve store goals.
9. Stay informed about industry trends and developments in the tech field, particularly related to Microsoft products.
10. Maintain a clean and organized work area, including properly handling and storing equipment and tools.

According to JobzMall, the average salary range for a Microsoft Expert in Orlando, FL, USA is $65,000-$85,000 per year. This may vary depending on factors such as experience, education, and specific job responsibilities.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.