Best Buy

Microsoft Expert

Best Buy

Bastrop, TX 78602, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the exciting world of Best Buy, where technology and innovation meet to enhance our customers' lives. We are currently seeking a highly skilled Microsoft Expert to join our team and help us provide unparalleled service and expertise in our Microsoft department. As a Microsoft Expert, you will have the opportunity to showcase your extensive knowledge and passion for all things Microsoft, while providing top-notch customer service and driving sales. If you have a deep understanding of Microsoft products and a knack for problem-solving and communication, we want you on our team. Join us and be a part of shaping the future of technology for our customers.

  1. Provide exceptional customer service by greeting and interacting with customers in a friendly and professional manner.
  2. Demonstrate expert knowledge of all Microsoft products, including software, hardware, and services.
  3. Assist customers in finding the right Microsoft products to meet their needs.
  4. Educate customers on the features and benefits of Microsoft products, and how they can enhance their lives.
  5. Troubleshoot and resolve technical issues with Microsoft products.
  6. Stay up-to-date with the latest Microsoft products, updates, and trends.
  7. Collaborate and communicate effectively with team members to achieve sales goals.
  8. Maintain a clean and organized Microsoft department, including product displays and inventory.
  9. Provide product demonstrations and conduct training sessions for customers and team members.
  10. Continuously strive to improve customer satisfaction and drive sales in the Microsoft department.
  11. Handle customer complaints and escalations in a timely and professional manner.
  12. Adhere to all company policies and procedures, as well as Microsoft's guidelines and requirements.
  13. Complete all required training and certifications to maintain expert knowledge of Microsoft products.
  14. Act as a brand ambassador for Best Buy and represent the company in a positive and professional manner.
  15. Contribute to a positive and collaborative team environment by sharing knowledge, ideas, and best practices.
Where is this job?
This job is located at Bastrop, TX 78602, USA
Job Qualifications
  • In-Depth Knowledge Of Microsoft Products: A Microsoft Expert At Best Buy Must Have Extensive Knowledge And Expertise In All Microsoft Products, Including Windows Operating Systems, Office Suite, And Other Software And Hardware Offerings.

  • Strong Technical Skills: The Candidate Should Possess Strong Technical Skills And Be Able To Troubleshoot And Resolve Any Technical Issues Related To Microsoft Products. They Should Also Be Familiar With The Latest Updates And Developments In The Microsoft Ecosystem.

  • Excellent Customer Service Skills: As A Customer-Facing Role, A Microsoft Expert Should Have Excellent Communication And Interpersonal Skills To Provide Exceptional Customer Service. They Should Be Able To Effectively Listen To Customer Needs, Provide Solutions, And Offer Guidance And Training On Microsoft Products.

  • Experience In Sales: A Microsoft Expert At Best Buy Will Also Be Responsible For Promoting And Selling Microsoft Products To Customers. Therefore, Prior Experience In Sales And A Strong Understanding Of Retail Sales Techniques Would Be Beneficial.

  • Certifications: Best Buy May Require The Candidate To Have Certifications Such As Microsoft Certified Solutions Expert (Mcse) Or Microsoft Certified Professional (Mcp) To Validate Their Expertise In Microsoft Products. These Certifications Demonstrate A High Level Of Proficiency And Can Give The Candidate An Edge Over Other Applicants.

Required Skills
  • Training

  • Troubleshooting

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Technical Proficiency

  • sales expertise

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Microsoft Expert in Bastrop, TX 78602, USA is between $60,000 and $80,000 per year. However, this can vary depending on factors such as experience, education, and job responsibilities.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 2nd, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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